Ahlaya Donaldson Email & Phone Number

Altamonte Springs, Florida, United States

Orlando, Florida, United States

Processed an average of $65,000 in orders daily through various channels, including phone, email, messaging, and EDI, ensuring accurate and timely entry into the SAP system.Responded to customer inquiries accurately and promptly, maintaining a customer satisfaction.Utilized Salesforce to track customer interactions and facilitating effective communication within the company.Prepared and provided documentation tailored to meet specific customer needs, ensuring compliance with industry regulations and standards

Orlando, Florida Area

-Prepared, transcribed and typed memos, letters and correspondence, for management and owner.-Assist with bookkeeping, payroll, accounts receivable and accounts payable processing.-Maintained and updated client database and records which included prospects, customers and clients.-Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system.

Orlando, Fl

-Accountable for generating 30+ service appointments in an efficient manner daily. -Exceeding 95% showed rate for reservations scheduled monthly.-Providing high levels of service with courtesy, accuracy and professionalism to over 3,500 customers per month.

Orlando, Fl

-Conducted 150+ phone calls on daily basis singlehandedly.-Demonstrate multitasking proficiencies in telephone and front-desk reception within a high stress fast paced environment. -Excelled in roles requiring the ability to handle a variety of customer service and administration tasks and resolve customer service issues with expediency.

Orlando, Fl

-Politely greet customers and process transactions within busy, fast-paced retail environment.-Operate cash register, scanners and computers to itemize and total customer purchases.-Collect payments and balance drawer with 100% accuracy at the end of each shift. -Repeatedly awarded “Employee of the week” for producing the highest sales at the company’s Millenia location.

Tampa, Fl

-Assisted customers in selecting merchandise, answering questions and quickly resolving concerns.-Coached and mentored new associates in sales strategies and internal policies. -Recognized for the ability quickly establish rapport with customers, up-sell products and build loyal clientele.

Bachelor’S Degree, Real Estate

Associate’S Degree, General Studies