fintech

Leading 2 offshore projects and 3 onshore projects in the field of e-payment solutionsBranch office Manager / operations executive :Developing and sustaining solid relationships with company stakeholders and customers. Recruiting, training, and guiding business development staff.Providing insight into product development and competitive positioning.Analyzing financial data and developing effective strategies to reduce business costs and increase company profits.Conducting market research to identify business opportunities.Collaborating with company executives to determine the most viable, cost-effective approach to pursue new business opportunities.Meeting with potential investors/ partners to present company offerings and negotiate business deals.Identify new market opportunities via market research and initiate contactGenerate BD presentations as well as assist junior developers with theirsDevelop and test unique business strategies and conceptsCollaborate with colleagues and peers on the sales, marketing, and product development teams to improve overall customer experience and satisfaction

Projects Coordinator / BD Manager / team leader:• project management from conception to delivery• prepare and interpret flowcharts, schedules and step-by-step action plans on a day-to-day basis, developing strategic long-range plans to achieve strategic objectives.• Creating and managing the organization’s fiscal operating and capital budget and expenses.• maintaining project documentation, such as plans and reports; assigning tasks and controlling schedules; communicating the project's progress to team members and other stakeholders; and managing the project's budget• Monitoring operational performance of both internal and external service providers Express operations strategies and objectives to reaches branch target and operates effectively.• Assisting CEO & company senior management• Individual working as an Operations Executive and communicate with the higher management to prepare a strategy for operations to run efficiently.• Liaise with clients to identify and define requirements, scope and objectives• Receiving and responding to approvals and notifications.• Branch Office manager/ local operations Manager / Corporate support :• Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office• Increase the overall productivity of the branch by implementing relevant employee training, budgeting effectively, eliminating inefficiencies and capturing growth opportunities.• Maintain fruitful relationships with current customers and establish good relationships with new ones.• Develop and oversee sales and marketing strategies.• Manage daily operations, especially customer service and finance activities, and make improvements as needed.In addition to :• Legal support: producing of SLA, MOU, AML, NDA ..• HR support : Recruitment plan & execution • Marketing Support : Media support, Media pages admin ..• IT Support : user manual preparation ..

participating in the release of MIZA various electronics payment solutions related to travel, insurance, e-murabaha , epay ..operating as project coordinator for company corporate projects in Tunisia, Bahrain and UAE• Lead coordination of Hawala Project with the Libyan Foreign Bank and responsible for all key tasks coordinated with LFB in regards to executing the project• Follow up with the GM on all project related tasks and establish bi weekly reporting on all tasks related to the project.• Monitor and follow up on project KPIs via Team Work software and address any performance issues related to project team.• Establish and ensure key admin and operational procedures manual is updated and followed up on with key members of committee with LFB.• Work with technical team to prepare proposals and follow up on them with key clients for Hawala service.• Establish contact with new clients and develop client list for the Hawala service.• Administer performance review and develop client satisfaction surveys to improve service Competency• Conduct client surveys and establish feedback on developing customer service• Lead and initiate all communications with LFB key members after coordinating with the GM• Contact key third party vendors to enhance marketing material• Administer marketing campaign for Hawala service

Acting as HR Coordinator to manage the administration of all benefits, including calculation of holiday entitlements, private healthcare, pensions and insurances, including liaison with and the provision of data to third parties as required.Data entry and update for all HR Internet and Intranet tools includes working with software "SAP", HRIS.HR Data base, health insurance, payroll reporting.Training & recruitment support.Experience in procurement, logistics operation support when requiredActing as Communication coordinator for Libya responsible for all reports of Communication activities.Acting as Operation Coordinator Events arrangement, facilitator etc ..Carrying out background research , data collection, preparing and presenting reports to managers and overseas management special during war period ; Arranging travel and accommodation and, occasionally, traveling with the manager to take notes or dictation at meetings, or to provide general assistance during presentations. Acting as security data collector / reporter before 2011 and during phase 1 &2 of Libya 2011 war.Use of all company Sales performance reporting tools including developing weekly and Monthly reports …Maintain and update Workforce systems with personnel dataManage the file archive processes in line with the agreed file management program and data protection regulationsOrganizing and attending meetings,Standing in for the manager and making decisions and delegating work to others in their absence; Organizing and storing paperwork, documents and computer-based information; Liaising with clients, suppliers and other staff; Producing documents, briefing papers, reports and presentations; Taking on some of the manager's responsibilities and working more closely with management; Dealing with correspondence and writing letters and minutes;Organizing Seminars, occasional party & dinnerTranslation confidential documents, agreements etc