Responsible for the development and maintenance of system automations, maintaining of both routine and adhoc reporting. Anticipates and supports the analytical needs for the business areas within the Billing Operations organization. Responsible for creating, maintaining and improving both current and future automated processes and reporting needs. Design, develop, implement, analyze, and communicate operational information to various organizations.

Working as a Data Analyst on contract for Charter Spectrum.

Role & Responsibilities:Evaluate operational processes for areas of improvementWork with supervisors, subject matter experts and end-users to understand the need for improvement and the benefit to the department Test deliverable in test environment and anticipate areas of impactBuild mechanism to measure performance of product prior to implementationDeploy the deliverable in production, including the development of training materialsEnhancements:Deploy and gain better working knowledge of the role weather plays in energy consumption/purchasing Explore cross-departmental coordination and dependencies Applied Regression equations to improve daily data accumulations to small gas supplies in MissouriResults:Cost savings realized for the department with an estimated sunset period of 5 yearsPlatform created for possible department-wide implementation

▪Oversaw the execution of 30 50 projects per year assessing customer requirements, creating project plan s and schedules, procuring and managing necessary resources and ensuring that projects were delivered within budget▪ Worked with clients to identify needs and provide support staff, coordinate event logistics and execute technical planning of live events▪ Developed strong internal and external relationships to produce high quality events▪ Served as on site point of contact for over 100 venues ensuring customer satisfaction and that all project goals were met▪ Onboarded new staff members on company processes and software systems▪ Evaluated existing and emerging hardware and software, staying abreast of trends in the field and making recommendations for new purchases

▪ Oversaw all audiovisual products for 50 100 projects a year and provided bi weekly inventory maintenance▪ Provided expert on site technology support for a diverse range of clients from over 25 countries across the world▪ Acted as on site consultant for live content broadcasts for 50-100 conferences per year