- Led 15 digital transformation projects, improving client efficiency and cutting costs- Re-engineered processes to optimize operations for clients and internally- Collaborated with C-level executives to align digital strategies with business goals- Identified inefficiencies and opportunities by mapping out client processes- Streamlined business operations with tailored digital solutions, boosting productivity- Managed full project lifecycles, ensuring smooth implementation and adoption- Trained teams to maximize new system value- Supported sales with presales, tenders, and proposal development contributing to 23% increase in sales- Delivered product demos and conducted 6 GAP/ROI analysis for informed decisions- Efficiently handled escalations, keeping projects on track

- Conducting comprehensive daily, monthly, and annual Materials RequirementPlanning cycles- Procured and managed a portfolio of 450+ raw materials spanning 750 SKUs,ensuring seamless production operations- Cultivated and maintained robust relationships with 26+ international and localsuppliers through regular communication and reliability tracking- Implemented effective rundowns strategies minimizing business waste, andextending material shelf life, resulting in a cost savings of 250k Euros over 6months- Achieved 100% On Time In Full (OTIF) material availability- Proactively analyzed monthly demand, identified business risks, and collaboratedwith key stakeholders to mitigate gaps- Led cross-functional projects involving Procurement, Logistics, Quality,Production, and Finance for efficient material procurement- Successfully reduced monthly inventory levels from 4.1M Euros to 2.4M Euros- Elevated service fulfillment from 78% to 91%- Strategically localized unreliable international suppliers, ensuring a seamless flowin material procurement

- Addressed technical issues for staff and students by understanding their needs,analyzing problems, identifying root causes, and implementing effective solutions- Managed frustrated individuals with a composed and professional demeanor,promptly resolving their issues- Conducted comprehensive training sessions for new team members, streamliningwork processes reducing complexity of work- Successfully resolved and closed over 500 tickets, achieving a remarkable 96%satisfaction rate

-Opened jobs for operators to work on using ERP system and approved them successfully once they are done-Supervised material availability in the warehouse and was in charge of restocking-Conducted and supervised several quality control tests on products -Coordinated the shipment of the product with the logistics department-Recommended a new optimization method to reduce the material cost and increase the profit gained-Suggested a new facility layout to increase the efficiency of the employees

-Promoted different types of dates the company produced-Supervised available stock continuously to avoid shortages-Interacted with diverse customers including high-profile individuals and provided best service quality-Delivered the promised quota before deadlines

-Registered inbound ships and documented their details -Generated end of month reports and presented them-Executed internal and external tasks responsibly