Ahmad Eihab Email and Phone Number
Leading as a Founder and Shopify Developer, my mission is to catalyze e-commerce growth and optimize conversion rates. With over eight years dedicated to crafting high-performing Shopify stores, my expertise lies in delivering customized solutions that drive business success. Our team's commitment to efficiency and quality has established a strong market presence and a robust client network.Concurrently, my role as a Mentor at Udacity in Growth Product Management allows me to empower emerging talent, sharing insights gleaned from a rich background in e-commerce and digital marketing. My dedication to mentorship and project excellence supports Udacity's ethos of fostering practical, real-world skills. We thrive on creating strategic partnerships and expanding our influence in the digital arena, ensuring our clients and students alike are at the forefront of innovation.
Nbt360
View- Website:
- nbt360.com
- Employees:
- 2
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Product Manager - Ecommerce And Ai AutomationNbt360Dubai, Ae
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Founder | Shopify Developer | Cro ExpertNbt360 Sep 2023 - PresentUnited Arab Emirates- Drive growth vision for online businesses and stores.- Identify opportunities to expand client base and establish strategic partnerships.- Oversee daily operations, ensuring efficiency and high-quality standards.- Build and maintain strong client relationships, ensuring exceptional service delivery.- Enhance agency's brand positioning for a positive market reputation.
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Shopify Developer & Growth Product ManagerFreelance Nov 2015 - PresentDelaware, United States• Building Shopify E-Commerce stores (business owners & drop shippers)• Market research and analysis for hot selling products and trendy drop shipping items• Developing and tweaking HTML/CSS/Liquid/JS custom coding• Configuring 3rd party apps for additional features and optimized UI/UX• Creating special landing pages using page builders (Pagefly, Gempages, Shogun, etc.)• Email Marketing (automation flows and manual campaigns)
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Mentor (Growth Product Management)Udacity Sep 2021 - Present* As a Mentor- Provide support to students by responding to technical queries over the knowledge platform.- Provide technically accurate and thorough answers.* As a Project Reviewer- Review project submissions and provide personalized feedback.- Ensure that project submissions are original work and have not been plagiarized. -
Service Transition ManagerSita Jul 2015 - Feb 2017Egypt• Managing the transition of Service into operations• Proactively detecting problems related to Service Transition Process and Procedures, providing feedback.• Ensuring shortest Transition times possible, initiating the timely escalations to specialized resolver groups inside and outside SITA, according to SLAs and monitoring requirements.• Responsible for the quality and completeness of Asset and Configuration Loads of data in the Operations Tools.• Communicating with Project managers, Regional Ops, Ops Mgr (Orange) and Internal stakeholders if required.
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Problem ManagerVodafone Nov 2012 - Jun 2015Egypt• Manage the operation of the root cause analysis (RCA) by identifying the root causes and developing final solution and preventive measures for the issues to avoid recurrence.• Lead and Conduct Problem meetings to coordinate and integrate analysis and investigation, and to ensure detailed timeframes and milestones for all stakeholders are well defined, tracked and reported on.• Proactive problem management tasks by conducting performance and trend analysis for supported applications and services to predict potential problems and eliminate the leading causes before incident occurrence.• Responsible for technical-business writing for the problem reports to provide documentation of root cause, final solution and preventive measures to Customers & Service Line Managers.• Maintain information about Known Errors and Workarounds. -
Incident Management SpecialistOrange Business Services May 2011 - Nov 2012Egypt• Welcome and manage customer requests (for incidents, change management and end-user support) on phone/mail and ensure follow up. • Provide a professional first technical point of contact for the customer • Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. • Provide updates as needed to the customer in order to meet performance objectives. • Monitor systems, customer networks and products, and deal with alerts and events as appropriate. -
Sales Account ManagerMta Networks Aug 2009 - Apr 2011Egypt• Meeting with customers, understand their technology issues and potential needs, and recommend best solutions accordingly.• Explaining technical proposals and presenting the company’s products and services.• Preparing quotations to the customers and deal negotiation.• Following up with existing customers to reinforce the concept of support after sales.• Building strong relationship with potential customers to invade new markets serving the company’s expansion plan.
Ahmad Eihab Education Details
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ShopifyE-Commerce/Electronic Commerce -
Institute Of Project ManagementProject Management
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Selling Skills And Sales Operations -
System, Networking, And Lan/Wan Management/Manager
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Selling Skills And Sales Operations
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B+ (83.5 %)
Frequently Asked Questions about Ahmad Eihab
What company does Ahmad Eihab work for?
Ahmad Eihab works for Nbt360
What is Ahmad Eihab's role at the current company?
Ahmad Eihab's current role is Product Manager - Ecommerce and AI Automation.
What schools did Ahmad Eihab attend?
Ahmad Eihab attended Udacity, Udacity, Udacity, Shopify, Institute Of Project Management, Exin, Exin, Cisco Networking Academy, Cisco Networking Academy, Cisco Networking Academy, October 6 University.
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