Ahmad El Sayed Email and Phone Number

Tommy Hilfiger's Dubai Festival City Store, spanning 3,714 square feet, offers diverse range of products, including men's, women's, and kids' wear, as well as watches, perfumes, shoes, and bags. The store is ranked 3rd in its region and contributes 14.7% to the brand's total sales.- Sales Leadership: Drove a 15% increase in annual sales by implementing strategic marketing initiatives and optimizing store layout for improved customer flow.- Team Management: Supervised and motivated a team of 15+ associates, focusing on training, product knowledge, performance evaluations, and career development to enhance overall team productivity.- Customer Experience: Enhanced customer satisfaction scores by 20% through the implementation of personalized service strategies and efficient issue resolution.- Inventory Management: Managed inventory levels, reduced stock discrepancies by 25%, and ensured timely replenishment to meet customer demand and minimize loss.- Visual Merchandising: Executed compelling visual merchandising plans that increase foot traffic and sales., in alignment with brand guidelines and seasonal trends.- Operational Efficiency: Streamed store operations, leading to a 10% reduction in operational costs through process improvement, staffing, and effective resource management.- Financial Reporting: Analyzed sales data and prepared financial reports to guide strategic decision-making and budget planning.

The Men's Designer department at Level Shoes features over 36 luxury brands, including Alexander McQueen, Balenciaga, Bontoni, Burberry, Church's, Common Projects, Golden Goose, Jimmy Choo, Magnanni, Maison Margiela, Off-White, Pjilipp Plein, and Zegna.This department generates an annual revenue of 25 million dirhams.- Sales Performance: Achieved a 20% increase in department sales by developing and implementing effective clientele, sales strategies and upselling techniques.- Team Leadership: Led a team of 12+ associates, focusing on training, performance management, and motivation, resulting in a 15% improvement in employee retention and overall productivity.- Customer Service Excellence: Enhanced customer satisfaction score by 25% through personalized service, efficient problem-solving, and proactive customer engagement.- Inventory Management: Optimized inventory levels by implementing robust stock control practices, reducing shrinkage by 30% and ensuring product availability.- Operational Efficiency: Streamlined department processes, including staffing scheduling and sales reporting, resulting in a 12% reduction in operational costs.- Promotional Activities: Coordinated and executed in-store events, boosting sales by 18%

 Ensure all the team members are implementing the Moments Of Truth and refresh on an ongoing basis. Achieve the department sales target and motivate the team members to keep the high goals. Replenishment of missing styles on the floor. Refresh the display with new items. Do cycle counts periodically and follow up if any discrepancy. Provide weekly reviews of the department. Attend the weekly floor walk and share customers’ feedback and market info.

Level shoes (October 2012- December 2014) Sales Executive:Maintain high quality customer service and product knowledge and build the relation with the customer in order to create the loyalty of our clients.

 Ensures that all the procedures related to the close sales are being adhered to accordance with company policy. Promote maximum sales of merchandise by: Establish customer needs, explaining features and benefits, overcoming objections and Provide high quality customer service. Ensures that any complaints are professionally and diplomatically dealt with accordance with company procedures. Any complaints that remain unresolved are to be referred to the shop manager. Ensures that the merchandising standards are implemented focusing on displaying the right stock in the right time. Ensures that the daily section operations, such as stock counting, registering, repairs and other services are performed.