Ahmad Farid Junaidi Email & Phone Number

Penang, Malaysia

Human Resource Unit, Northern RegionWorkforce Planning & Management:• Oversee and execute the manpower strategy to maximize the utilization of current workforce capacity, ensuring the region maintains necessary skill sets and staffing levels to meet demands.Employee Engagement / Relations:• Coordinate, and execute diverse employee engagement initiatives outlined by PLUS HR, NR Management, and other departments, aligning with the Employee Engagement plan to consistently… Show more Human Resource Unit, Northern RegionWorkforce Planning & Management:• Oversee and execute the manpower strategy to maximize the utilization of current workforce capacity, ensuring the region maintains necessary skill sets and staffing levels to meet demands.Employee Engagement / Relations:• Coordinate, and execute diverse employee engagement initiatives outlined by PLUS HR, NR Management, and other departments, aligning with the Employee Engagement plan to consistently achieve high staff satisfaction ratings and positively influence EES results annually.Performance Management System (PMS):• Oversee and facilitate the performance management process in accordance with Group HR guidelines, ensuring timely completion of the PMS cycle.Industrial Relations:• Engage with Group HR for input on disciplinary matters and lead initial investigations into reported staff misconduct, ensuring adherence to legal and regulatory standards.Benefit:• Oversee the documentation process for staff departures (resignations/retirements), ensuring accuracy and completeness in submission.Learning & Development (L&D):• Facilitate the annual submission of Training Needs requests to the Learning & Development (L&D) department.Compliance of HR/Company Policies:• Offer guidance to Business Relationship Managers (BRMs) and Service Managers (SMs) on HR policies, procedures, and guidelines to address staff needs and ensure compliance with employee terms of engagement.Claims Administration:• Verified rates, monitored, and managed all claims-related issues to ensure accuracy and compliance with policies and proceduresMY HR Oracle:• Acted as Regional Trainer for the Northern Region, serving as the Point of Contact (PIC) for addressing staff issues or system-related challenges. Communicated effectively with Headquarters (HQ) personnel and Administrative Support Service System Developers to facilitate resolution.To learn more about my responsibilities, let's connect! Show less

Toll Monitoring, Administration & Human Resource• Monitored Toll Monitoring Unit workflow and activities, compiling monthly and annual reports on traffic and revenue for MHA (Malaysia Highway Authority).• Accepted the challenge from PBSB’s COO to lead the HR Unit for Penang Bridge Sdn Bhd.• Successfully coordinated and executed company programs such as the Annual Dinner, Hari Raya Gathering, and Best Staff Award Ceremony.• Demonstrated adeptness in handling staff welfare… Show more Toll Monitoring, Administration & Human Resource• Monitored Toll Monitoring Unit workflow and activities, compiling monthly and annual reports on traffic and revenue for MHA (Malaysia Highway Authority).• Accepted the challenge from PBSB’s COO to lead the HR Unit for Penang Bridge Sdn Bhd.• Successfully coordinated and executed company programs such as the Annual Dinner, Hari Raya Gathering, and Best Staff Award Ceremony.• Demonstrated adeptness in handling staff welfare issues and effectively liaised with UEMB on HR matters and management.• Led and coordinated the recruitment process for Non-Executive and Executive positions within Penang Bridge.• Organized two significant team-building programs for PBSB staff in Gambang, Pahang, and Lumut, Perak.• Ensured the protection and control of all private and confidential information for Penang Bridge and its HR department.• Assisted the COO in compiling staff statistical data for company use.• Represented the company in Survey and Traffic Counting for UEMB Bridge Planning Project in Cambodia in 2009.• Coordinated with UEMB and PLUS Malaysia management during the takeover process of Penang Bridge Berhad to PLUS Berhad.• Promoted from YES trainee to Contract and Permanent staff in years 2007 & 2008. Show less

Kepala Batas, Pulau Pinang

Human Resource & Admin

Bachelor'S Degree, Corporate Administration, 2Nd Class Lower

Diploma, Office Management & Technology, 3.02 Cgpa

Activities and Societies: OMSA Exco

Malaysian Certificate Of Education (Spm)