Ahmad Graham Email & Phone Number

Fairfax, VA, US

Fairfax, Virginia, United States

• Work closely with the CTO and CFO to develop full-stack, scalable victim services solutions for police stations and victim service providers, enhancing user experience and security within a 3-person development team
• Collaborated to design and implement a new database schema, improving data integrity and optimizing query performance
• Developed and scaled a secure chat feature for real-time communication, document sharing, and group collaboration, meeting compliance standards for handling sensitive data

Fairfax, Virginia, United States

• Resolve IT issues for over 50 classrooms and labs, ensuring an uninterrupted learning experience by swiftly diagnosing and fixing audio/visual, network, and computer-related problems
• Administer phone and in-person support, effectively troubleshooting various issues for faculty and students and achieving a high customer satisfaction rate
• Perform preventative maintenance on IT systems across all classrooms and labs, validating equipment functionality and reducing system downtime

Fairfax, Virginia, United States

• Collaborated with team members to set up stages, lights, video screens, and other technical equipment for performances, ensuring timely and efficient preparation for shows and events
• Assisted in transforming the arena layout for different events, adapting to various artist and performance requirements
• Safely lifted and handled heavy equipment, contributing to the seamless execution of large-scale events and concerts

Seattle, Washington, United States

• Designed and implemented a new Video Card feature in the Amazon Photos mobile app using Scrum development practices, significantly enhancing user experience, engagement, and retention for millions of users.
• Examined and worked with extensive codebases in React Native and Swift/XCode (frontend), and Java and AWS (backend), addressing key functionality and performance enhancements through JIRA tickets.
• Collaborated with engineering teams, contributing to critical problem-solving discussions, and developing innovative solutions for project challenges.

St Thomas, US Virgin Islands

• Ensured the smooth operation of office internet and technology systems, troubleshooting and resolving issues to minimize downtime.
• Assisted in executing government-related tasks, and supporting compliance processes for relevant government employees.
• Managed and organized office documents, including filing paperwork and maintaining records for efficient office operations.

St Thomas, US Virgin Islands

• Led a project to install a card reader system at the building’s main entrance, enhancing security and access control
• Entered and updated customer information in the company database, ensuring accuracy and data integrity
• Managed office organization tasks, including filing paperwork and supporting administrative duties

St Thomas, US Virgin Islands

• Wrote and performed original plays as part of a collaborative theater internship program
• Participated in creative writing workshops, exchanging techniques and ideas with fellow interns
• Assisted in stage setup and backstage operations as a stagehand, supporting live performances