● Handling customer inquiries: Addressing customer concerns and complaintsand providing them with reliable and quick solutions.● Product knowledge: Maintaining a deep knowledge of the company'sproducts and services to offer suitable solutions.● Account management: Helping customers manage their accounts andpersonal information in a secure way.● Documentation: Ensuring all customer interactions are well documented andupdated in the database.● Team coordination: Coordinating with other team members to deliversuperior customer service.

● Handling transactions: Processing customer transactions like deposits,withdrawals and payments efficiently and accurately.● Cash management: Managing cash drawers and performing dailyreconciliation tasks.● Customer service: Providing excellent customer service by addressingcustomer queries and concerns promptly.● Record keeping: Maintaining and updating customer records and transactiondetails.● Compliance: Ensuring compliance with bank policies and regulations duringall transactions.

● Financial reports: Preparing and presenting financial reports to themanagement.● Auditing: Conducting regular audits to ensure compliance with financialstandards and regulations.● Tax consultation: Providing tax consultation and advice to clients.● Account maintenance: Maintaining and reconciling accounts and ledgers.● Financial analysis: Performing financial analysis to identify trends and makerecommendations.