·        Maintain professional image as per organization image quality standards.·        Keeping product and brand knowledge up to date whilst having in-depth knowledge of the company's brochures and destinations.·        1st  priority is by Promoting and selling our chartered flights to the customers for their required destination.·        Promoting and booking traveling arrangements for clients (as per programs in the brochure or individuals) .·        Help provide quotes to find the best value options available and make bookings for transport, accommodation, sightseeing activities and other travel related activities a client may need.·        Respond to all calls and emails quickly, professionally and courteously. ·        Incase of any customer complain, I try to handle it in a professional manner and directly revert back to our manager in charge. ·        Providing advice about visas or passports.

·        Promoting and selling excursions and trips to clients·        Ensuring that the tour is running smoothly for individual members of the group.·        Ticketing ( Amadeus ) ·        Managing flight allotment on Pacific program.·        Providing customer service support.·        Writing reports and maintaining records

·        Internet banking support.·        Generating daily reports for offline requests.·        Providing customer service report

·        Indoor/outdoor Sales (Credit Cards)

·        Providing customer service support.·        Inbound & outbound Hotel reservations·        Designing Holiday packages.·        Handling incentive groups.·        Assisting in visa procedures. Preparing daily sales report