•Helped users with any problems/questions they may have concerning software, hardware, or the facility policies•Assisted users with multimedia technologies (scanner, Soundcards, Zip drive, CD/DVD burners)•Performed periodic routine maintenance on the computers, printers, and other facility equipment, as well as reporting any damage or malfunctions.

I was responsible for the design and development of a website which hosts the open source mobile applications for people with disabilities. My coworkers also worked on developing Android application for people with disabilities. These applications are open source and will be available on a web portal for people to download.

•Diagnosed students’ computer problems and troubleshot them •Troubleshot in the following areas: Wireless, Microsoft Office, Internet, Networking, and Printing