Ahmad Akram
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Ahmad Akram Email & Phone Number

Executive Client Engagement at Holiday Tours & Travel Malaysia
Location: Subang Jaya, Selangor, Malaysia 5 work roles 2 schools
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Role
Executive Client Engagement
Location
Subang Jaya, Selangor, Malaysia
Company size

Who is Ahmad Akram? Overview

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Quick answer

Ahmad Akram is listed as Executive Client Engagement at Holiday Tours & Travel Malaysia, a with 314 employees, based in Subang Jaya, Selangor, Malaysia. AeroLeads shows a matched LinkedIn profile for Ahmad Akram.

Ahmad Akram previously worked as Regional Client Engagement Executive at Miki Travel Asia and Reservations Executive at Shangri-La Group. Ahmad Akram holds Bachelor'S Degree, Hospitality Administration/Management from Unitar International University.

Company email context

Email format at Holiday Tours & Travel Malaysia

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Holiday Tours & Travel Malaysia

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Profile bio

About Ahmad Akram

An organized individual with excellent decision-making skills with well developed management skills and a desire to learn more. Savvy operations analyst with over three years of experience in order processing and delivery. Works closely with business teams to analyze, monitor and improve the accuracy of business process ordering from implementation to execution.

Current workplace

Ahmad Akram's current company

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Holiday Tours & Travel Malaysia
Holiday Tours & Travel Malaysia
Executive Client Engagement
Kuala Lumpur, MY
Employees
314
AeroLeads page
5 roles

Ahmad Akram work experience

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Regional Client Engagement Executive

Current

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Coordinate and oversee Asia operations, ensuring seamless execution of travel arrangements across the European regions- Liaise with international teams and partners to resolve inquiries, address concerns, and maintain operational efficiency- Analyze data and provide insights to optimize processes, enhance productivity, and improve overall client satisfaction- Assist with operational tasks, reporting, documentation, and process improvements

Sep 2023 - Present

Reservations Executive

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Expertly managed reservations and inquiries for accommodations, dining, and services, ensuring prompt and accurate responses- Collaborated closely with front office, housekeeping, and F&B teams to uphold exceptional guest experiences- Implemented strategic upselling initiatives, driving a 15% surge in ancillary revenue during peak seasons- Delivered outstanding customer service, swiftly resolving complaints and fostering strong guest loyalty

Oct 2022 - Aug 2023

Platform Experience Associate

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Reviewed and moderated user-generated content for compliance with guidelines and policies- Identified and addressed potential safety, legal, or ethical concerns with efficiency and sound judgment- Contributed to developing and implementing content moderation policies and procedures- Maintained a keen eye for detail in handling sensitive or complex content

Aug 2021 - Sep 2022

Front Office Assistant

Putrajaya, Putrajaya Federal Territory, Malaysia

- Assisted with guest check-in/out procedures, addressed inquiries, and delivered exceptional customer service- Ensured smooth front office operations by maintaining accurate records and coordinating with housekeeping- Fostered positive guest experiences by proactively addressing concerns and enhancing brand reputation growth.

Oct 2020 - Jul 2021
Team & coworkers

Colleagues at Holiday Tours & Travel Malaysia

Other employees you can reach at holidaytours.com.my. View company contacts for 314 employees →

2 education records

Ahmad Akram education

Bachelor'S Degree, Hospitality Administration/Management

- Participate in the Maldives Tourism Seminar, March 2017 - Field trip to Krabi for the Hospitality Capital Management, September 2017.

High School Diploma, Hotel/Motel Administration/Management

Food Institute Of Malaysia
FAQ

Frequently asked questions about Ahmad Akram

Quick answers generated from the profile data available on this page.

What company does Ahmad Akram work for?

Ahmad Akram works for Holiday Tours & Travel Malaysia.

What is Ahmad Akram's role at Holiday Tours & Travel Malaysia?

Ahmad Akram is listed as Executive Client Engagement at Holiday Tours & Travel Malaysia.

Where is Ahmad Akram based?

Ahmad Akram is based in Subang Jaya, Selangor, Malaysia while working with Holiday Tours & Travel Malaysia.

What companies has Ahmad Akram worked for?

Ahmad Akram has worked for Holiday Tours & Travel Malaysia, Miki Travel Asia, Shangri-La Group, Accenture, and Palm Garden Hotel.

Who are Ahmad Akram's colleagues at Holiday Tours & Travel Malaysia?

Ahmad Akram's colleagues at Holiday Tours & Travel Malaysia include Mohamad Firdaus, Cathy Wang, Amany Osama, Andre Lantang, and Shirley Chee.

How can I contact Ahmad Akram?

You can use AeroLeads to view verified contact signals for Ahmad Akram at Holiday Tours & Travel Malaysia, including work email, phone, and LinkedIn data when available.

What schools did Ahmad Akram attend?

Ahmad Akram holds Bachelor'S Degree, Hospitality Administration/Management from Unitar International University.

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