In my current role as hospitality manager, I oversee all aspects of guest services across multiple dining operations within the hotel. Initially starting as the Restaurant Manager, I successfully managed day-to-day operations, ensuring exceptional service standards and team performance. After three months, I was promoted to Breakfast Manager, where I enhanced the guest experience during high-volume service periods. My most recent promotion to Banqueting Manager allows me to lead and coordinate large-scale events, focusing on delivering seamless and memorable experiences for our guests. My leadership in these diverse roles has strengthened our commitment to excellence in hospitality.

At Dignita, I managed the daily operations of a busy café known for its all-day brunch and community-focused atmosphere. I led a team to deliver exceptional service, ensuring smooth workflows and a welcoming guest experience. I was also involved in staff training, menu planning, and maintaining the café’s high standards in both food and service. This role allowed me to further develop my management and leadership skills in a dynamic, fast-paced environment.

At Wagamama, I managed daily operations, leading a diverse team to maintain the brand’s high standards of service and quality. I focused on optimizing workflows, enhancing the guest experience, and managing staff training to ensure a smooth and efficient operation. This role further developed my skills in leadership, team management, and restaurant operations in a fast-paced international setting.

6 months internship

I led a section of high-level service at Standalone Group, overseeing five tables in a fast-paced, luxury dining environment. I was responsible for ensuring a top-tier guest experience, guiding a small team under my vision, and maintaining service excellence. This role deepened my skills in leadership, customer relations, and team management.

At Crepaway, I led a team in a fast-paced environment, ensuring smooth daily operations and great customer service. I worked closely with management to improve the guest experience and supported my team during busy periods. This role gave me hands-on experience in leadership and hospitality.