Ahmad Azhar Email & Phone Number

Singapore

The Channel Sales Executive will identify, recruit, enable and grow channel partners across the APAC region to sell Skillsoft’s e-learning content and related platforms.

Cyberjaya, Selangor, Malaysia

- Supervise the team (both sales and customer success) to generate, and monitor leads generation and clients’ support and engagement- Establish sales pipelines to meet monthly targets and shortfalls.- Monitor the sales process which is inclusive of payments, and make sure the team achieves monthly sales targets.- Build and maintain good rapport with clients for recurring sales.- Follow up with clients and respective teams on sales status.- Coach customer success team to be proactive in handling issues arising from the products and always provide solutions to the team and make sure clients’ inquiries are handled with utmost care. - Work closely with stakeholders such as the marketing, solutionist, and product development team to come up with new products or product enhancement/diversifications to spur sales volume or revenue. - Coach team members on new products, processes, and personal development.- Keep abreast with learning technology and trends in the market.- Perform periodic market surveys on learning platforms.- Keep communication open with the team, colleagues, and superior(s) on the performance, challenges, and sales strategy.- Coordinate with the Finance team on payments/collections from clients. - Generate monthly reports and lead weekly standup meetings.

Selangor, Malaysia

(a) Project Management• Develop process improvement strategies by analyzing B2B, B2C operations process and procedures.• Establish standards of processing by identifying and remediating shortfalls, issues, and complaints in the current environment.• Analyze process workflow and implement re-engineering process exercise to tighten up the loosen gap and enhance efficiency and productivity • Lead and engage with external stakeholders n e w existing ) to gather the information regarding new systems implementation organization structure, target audience, license distribution, learning implementation in the systems, and other related items for system readiness) until end of delivery process as well as training needs analysis and change management• Coordinates meetings and maintains internal and external contacts as necessary & Prepares records of project activities oversees and ensures the timely processing, the delivery of required materials, and resolves any discrepancies or problems.• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implementing productivity, quality, and customer-service standards; resolve problems; identify trends(b) System Management (Online learning)• Manages Skillsoft functions which include monitoring course content, course approvals, and evaluation processes ensuring processes are completed within given timeframes. • Meeting with clients and providing technical consultancy, implementation, demonstration, and support services to all customers in Malaysia.• Execute and complete required testing and information validation prior to the launching of new products i.e., Percipio platform.(c) Change Management• Provide insight to the new system implementation to the customer on which area need or why we change management is important to successfully implement the new system.

Learning Operations, Executive (Prestariang) (a) Project Management• Lead and engage with external stakeholders n e w existing ) to gather the information regarding new systems implementation organization structure, target audience, license distribution, learning implementation in the systems, and other related items for system readiness) until end of delivery process as well as training needs analysis and change management• Coordinates meetings and maintains internal and external contacts as necessary & Prepares records of project activities oversees and ensures the timely processing, the delivery of required materials and resolves any discrepancies or problems.• Analyse process workflow and implement re-engineering process exercise to tighten up the loosen gap and enhance efficiency and productivity• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement productivity, quality, and customer-service standards; resolve problems; identify trends(b) System Management (Online learning)• Manages Skillsoft functions which include monitoring course content, course approvals, and evaluation processes ensuring processes are completed within given timeframes. • Meeting with clients and providing technical consultancy, implementation, demonstration, and support services to all customer in Malaysia.• Execute and complete required testing and information validation prior to the launching of new products i.e., Percipio platform.(c) Stakeholder Management• Liaise with clients (all government agencies) to identify and define training requirements, scope, and objectives. (d) Change Management• Provide insight to the new system implementation to customer on which area need o r why we change management is important to successfully implement new system.

Selangor, Malaysia

Learning SolutionistSKILLSOFT (Percipio)Conducting Percipio transfer of knowledge session for the respective client such as Sarawak Leadership Institute, Akademik Percukaian Malaysia (LHDN), UNIMY and for all internal staff. Coordinating project schedules, resources, equipment and information. Liaising with clients to identify and define project requirements, scope and objectives. Make certain that clients’ needs are met as the project evolves. Help prepare project proposals, timeframes, schedule and budget. Manage, control and coordinate project schedule & implementation to make sure the project to be completed on time. Manages Skillsoft functions which include monitoring course content, course approvals, and evaluation processes ensuring processes are completed within given timeframes. Analyses, identify and communicate for the online learning system and business requirements to the customer. Provides system administration support such as user setups, profiles and roles. Provides first-level support to all Percipio user as needed. Processes course updates and monitors user access for monthly usage reporting.Project ManagementCurrent project INTANLiaise with all Institut Tadbir Awam Negara around Malaysia on their training needs and coordinate accordingly. Prepare all the costing sheet for the training needed. Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures. Organizing, attending and participating in customer meetings. Documenting and following up on important actions and decisions from meetings. Preparing necessary presentation materials for meetings. Determining project changes. Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project. Ensure client views are managed towards the best solution. Chair and facilitate meetings where appropriate and distribute minutes to all project team members. Resolve any issues or problems arise from customer’s side.

Responsible in managing effective recruitment time frame. Ensuring placement are filled in a timely manner. Responsible for talent sourcing and selection (pre-screening resume). Coordinate interview session with the clients. Screen applicant’s applications to determine those that are in line with or followed the stated application procedure. Consolidate and maintain proper recording of all documents related to the project such as Contracts Agreements, Offer Letter, invoices, Client’s progress report etc. as required in Client’s Contracts. Provide monitoring, reports and proper tracking of Candidates upon hiring to ensure verification on the progressive claims. Establish good communication and provide high degree of professionalism in dealing with Clients / Partners as well as Candidates and Hiring Managers. Ensure Candidates’ data accuracy are properly updated in the TalentXChange portal. Updates and prepare progress report to Line Manager on weekly basis highlighting weekly activities, work progress, challenges and ideas for continuous improvement. Responsible as a lead for planning and coordinating career event with minimum supervision from end to end process. Advertise all new job post in social media platform. Updated all events that have been joined in the social media platform. Meet the client and promote our service in order to growth the business

Selangor, Malaysia

Assist in the activities of Delivery Operations that provides operational support to the Service Delivery Organization. General clerical works such a preparing minutes of meeting while attending the formal meeting with BTMR/JIM. Responsible for document production, formatting, editing, and proofreading reports and maintain accurate databases electronically. Preparation of slide for delivery services for SISTEM KAWALAN IMMIGRATION NASIONAL (SKIN). Assisting in doing process flow for delivery the services and preparing all document needed for the meeting.

Industrial Psychology (Hr), Industrial And Organizational Psychology, First Class Honours

Teaching English As A Second Or Foreign Language/Esl Language Instructor

Diploma