Handled 45+ clients across the African and Asian continents, solved exporting issues and mitigated risks.• Increased export sales by $ 500 million by making use of international opportunities when they arise.• Managed the export, logistics and operations teams to ensure minimal error and maximum client satisfaction.• Produced production plans for 10+ mills simultaneuosly and ensured maximum efficiency of production lines.• Managed several resources (human, raw material, monetary) and aided in over-acheiving the yearly targets.• Created operational dashboards to monitor daily, weekly, monthly KPIs for all departments.• Managed the mill’s yearly budget and forecast.• Formulated strategic growth goals both locally and internationally and headed the projects launched to ensure smoothimplementation and adherance to milestones.• Managed online marketing campaigns to acheive rebranding and positioning of the mill.• Restructured procurement cycles based on inventories.

• Handled 45+ clients across the African and Asian continents, solved exporting issues and mitigated risks.• Increased export sales by $500 million by making use of international opportunities when they arise.• Managed the export, logistics and operations teams to ensure minimal error and maximum client satisfaction.• Produced production plans for 10+ mills simultaneously and ensured maximum efficiency of production lines.• Formulated strategic growth goals both locally and internationally and headed the projects launched to ensure smooth implementation and adherence to milestones.• Managed online marketing campaigns to achieve rebranding and positioning of the mill.

- Monitored and assessed internal stakeholder performance.- Implemented KPI systems across different departments to ensure customer success.- Implemented a new work management system to lessen human errors and streamline business operations to cut down costs.- Managed top clients across the US and Canada.- Generated performance, financial and market reports and led weekly client meetings.

- Participated in transforming factory from underperforming to over achieving in 1 year- Set daily, weekly, monthly and quarterly KPI's for export department and the entire factory- Coordinated meetings between departments and monitored performance- Carried out market researches and competitive analysis to reveal valuable quantitative and qualitative business insights that aided in generating strategic decisions- Analyzed existing data and built a system to facilitate workflow between departments- Prepared data driven presentations for weekly department meetings- Managed several key accounts (12) for the business and increased their wallet size to generate more revenue and ensure sustainability- Liaised with clients and internal departments (Quality, Finance, Logistics & Export, Planning, Procurement & Supply Chain)- Handled all client complaints & issues internally and externally to facilitate communication, planned corrective actions & ensured their proper execution- Improved the sales process through extensive analysis of the strengths & weaknesses of Giza with respect to local and global competitors- Actively sought out leads turned them to customers- Worked on overall cost reduction for the factory to improve bottom line - Developed a 2 year roadmap for business and employee development

- Headed Vendor Acquisition planning and implementation, conducted market and competitive analysis to establish company edge.- Participated in both primary and secondary market research to generate quality leads.- Aided the sales department in meeting its monthly targets by signing 10 high profile vendors to enrich content with high value products.- Streamlined the vendor acquisition process by implementing a strategy that minimizes both time and cost by half.- Built relationships with clients and Negotiated with vendors to sign priced subscription plans rather than free.- Generated business plans and financial models according to previous performance.

- Increased team membership from 30 to 130 active members.- Interviewed possible candidates and assembled a Board of Directors and Board of Consultants.- Planned and led all team meetings including detailed time plan with milestones.- Developed, guided and managed 4 social entrepreneurial projects.- Managed and coached other executive leaders, strategically planned work to achieve goals on time, set realistic objectives.- Exchanged constructive feedback and support and learned delegating responsibility.- Planned and led bi-weekly team meetings to achieve time-driven goals, with ability to hold self and team accountable.- Developed, guided and ensured the continuous improvement of 4 social entrepreneurial projects.- Critically analyzed large amounts of information to define the cause of problems and brainstormed solutions.- Maintained financial health of team by proper allocation of resources.- Trained 60+ people in Entrepreneurship, Project Management, English language and presentation ethics.- Communicated and presented data clearly and confidently to both small and large groups, in Arabic as well as English, adapting style and content to the level of knowledge and understanding of the audience.

- Upgraded the presentation techniques in my team.- Presented data clearly and confidently to both small and large groups, in Arabic as well as English, adapting style and content to the level of knowledge and understanding of others.- Led a team of 20 presenters.- Trained 30+ people in English language and presentation ethics.- Conducted weekly organized meetings to discuss work.- Coached and collaborated with other heads in parallel, planned work to achieve goals and targets on time, set realistic objectives, created solutions to problems. - Attended introductory courses to management, finance and marketing.- Exchanged constructive feedback and support and learned delegating responsibility.- Used to seek and critically assess large amounts of information, to define the cause of problems, determine available options and to use my own experience and that of others to move things forward.

- Conducted several forms of planning; risk analysis, maintenance and critical fault analysis- Worked with validation department on qualification and calibration of the system.

- Worked in a construction site with top tier engineers on firefighting equipment installation, HVAC design and plumbing inspection.- Scored a 98% on the final assessment of the internship.

- Attended a 15 hour course on GAS TURBINE FAMILIARIZATION- Shadowed multiple engineers and technicians during engine maintenance operations and plane inspections- Expanded my field of work to Aerospace operations

- Learned about elementary water treatment- Connected theoretical knowledge about thermodynamics to the practical world by engaging with the plant’s workers and communicating with them.- Expanded my technical experience by observing how pumps, valves, air compressors, heat exchangers, and steam turbines work.

- Observed the way in which petroleum products are transported across Egypt- Studied the maintenance of pipelines and their components- Shadowed the lead engineer and gained valuable management knowledge