Ahmed Adel, Mba Email & Phone Number

United Arab Emirates

- Cultivate strong, trusting relationships with key clients by understanding their business goals, challenges, and opportunities. Act as the primary point of contact for assigned strategic accounts.- Develop and implement comprehensive account strategies aligned with both client objectives and company goals. Identify growth opportunities, upsell potential, and areas for collaboration.- Drive revenue growth by identifying upsell and cross-sell opportunities within strategic accounts. Collaborate with internal teams, such as Sales, Marketing, and Operations, to deliver value-added solutions to clients.- Lead negotiations of contract terms, pricing, and service level agreements with strategic clients. Ensure agreements are mutually beneficial and in line with company policies and objectives.- Proactively address client inquiries, concerns, and feedback to ensure a high level of customer satisfaction. Act like trusted advisor for clients to resolve issues promptly and effectively.- Utilize market insights to anticipate client needs and tailor solutions accordingly.- Foster collaboration and knowledge-sharing across internal teams to support strategic account objectives. Communicate effectively with cross-functional teams to align efforts and deliver seamless client experiences.

Dubai, United Arab Emirates

As Territory Manager, looking after Qatar, Kuwait, Bahrain, Saudi Arabia and Egypt. Reporting to Regional Sales Manager, key responsibilities include:• Traveling regularly to each country in my Territory to follow up with key customers, targeting new accounts, and generate new leads.• Finding new consignments and buying equipment packages to the auction,• Meeting customers, assessing their needs, and explaining Ritchie Bros. services and consulting them to go for the right selling channel.• Appraising and evaluating old used and new heavy construction equipment of various brands and types, setting the reserve price, and discuss it with vendors.• Working with CAT dealers in Egypt and Saudi thru Ritchie Bros./CAT strategic Alliance to facilitate selling process of CAT used equipment in Ritchie auctions world wide. • Negotiating and closing deals with key customers, mainly medium and large construction companies.• Penetrating major clients, reaching out to key decision- makers including CEO’s, owners, presenting the value- added services of equipments disposal through a Ritchie Bros auction, and successful converted many to key accounts.• Managing all purchase deals, including shifting and transporting of the units. Evaluate the repair budget required to refurbish the units and follow up with the work done.• Promoting the Ritchie Bros. brand in my region and successfully positioning Ritchie Bros. as a main source for equipment disposal. • Updating sales leads and opportunities on SALESFORCE ‘CRM’.• Develop and execute annual go-to-market strategy based on comprehensive market analysis and consumer insights for the region.• Following up with customers to ensure satisfaction, and monitoring competitors’ activities. • Organizing the advertising, auction brochures, and marketing of the auction.• Maintaining and strengthening relations with new and existing clients.

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Qatar

As Product support sales engineer ‘PSSE’ reporting to Product Support Marketing Manager ‘PSMM’. Key responsibilities include:- Aftermarket support promoting and selling Caterpillar products and services including engine parts, hydraulic parts, transmission parts, filters, undercarriage parts, tires, oil samples, and more- Achieving sales targets and drive revenue growth through implementing company aftermarket strategy plan. - Promoting Caterpillar Product Link- Costing, pricing, and submission of tenders- Building and maintaining customer relationships- Conducting weekly site visits to identify new business opportunities- Presenting seminars and customer presentations on Caterpillar parts and services- Providing technical assistance for customer technical problems- Managing warranty issues to maintain customer loyalty- Forecasting customer demand and setting sales budgets- Monitoring competitor activities through analyzing lost deals.

United Arab Emirates

Maintenance Engineer for the emergency equipment of the Crisis Management Team (Diesel Engines & Gasoline and Hydraulic Pumps ) - From 1st of April 2010 up January 2011.- World Dry Dock Dubai , (DMC ‘ Dubai Maritime City’& Jadaf)- Project of 3 vessels on the dry dock. From 28th June till 29th August 2010. - Coordination with the Dry Dock team and the Supreme Petroleum Council.

Master Of Business Administration - Mba

Bachelor'S Degree, Mechanical Engineering