Ahmad El Abed Email & Phone Number

Toronto, On, Ca

Richmond Hill, Ontario, Canada

• Redefined the Procure to Pay solution and enhanced the purchasing experience across the organization. This includes streamlining business processes, documenting requirements, engaging with vendors, and identifying and designing integration points.• Delivered the solution using the agile approach – SCRUM Framework.• Implemented and Integrated Coupa with various systems such as the CAPEX module and Oracle Fusion ERP system.• Enhanced the supplier onboarding process by eliminating integrations down-time.• Redesigned the existing month-end process by automating and streamlining activities and modelled the end-to-end processes.• Designed dashboards and BI reports to support the operations and the business teams in making decisions.

Riyadh

• Performed operational maturity assessment on organizational units by collecting and investigating evidence. Generated operational excellence maturity reports.• Helped organizational units reach defined target values by analyzing and improving existing processes.• Business process modeling using BPMN convention and ARIS as a tool.• Enhanced processes by referring to best practices and benchmarks. Identified gaps and bottlenecks and defined process KPIs.• Ensuring that all mandates are mapped to processes and that processes are well documented, published, and maintained.Notable Contributions & Solutions:• Saudi Telecom Company, Operational excellence maturity score increased from 45% to 75% (above target). Enhanced more than 50 processes and modeled the to-be state by referring to the eTOM framework and the Data Management Body of Knowledge (DMBOK).• Saudi Payments, Led the design and modelling of more than 200 as-is processes within the organization using ARIS as a tool. Project closed successfully and on time.• Public Pension Agency, Assessed the as-is state and performed gap analysis. Analyzed and modelled customer journeys. Provided enhanced customer experience to both internal and external stakeholders.

Riyadh, Saudi Arabia

• Elicited, documented, and validated requirements.• Created BRD (Business Requirements Document) and SRS (Solution Requirements Specification) documents.• Developed As-Is and To-Be documentation.• Delivered GIS (Geographic Information System) map-centric solutions using both agile and waterfall approaches.• Developed use case models, use cases, and scenarios to support the evolution of GIS tools and applications.• Planned for sprints, attended daily stand-up meetings, groomed backlogs, refined user stories and attended retrospective meetings.• Executed sprints using DevOps, Targetprocess, and JIRA.Key Projects:• Ministry of Finance-Land Acquisition, Designed and delivered a “Survey Management Application” that automated sending and receiving survey work to and from on-site contractors. Provided a mechanism to monitor survey projects and to display government properties on a customized interactive map.Project budget: 4.2 million USD• Saudi Authority for Industrial Cities-MODON, Designed and delivered a web-based application used by the public to search for factories, apply for permits, and track environmental indicators. Applying for construction permits process lead time reduced from 3 weeks to 5 business days.• Saudi Arabian Railway, Led a team of data technicians to gather and convert data to GIS format. Designed and delivered web and mobile solutions to view and analyze existing railway across the Kingdom. Integrated application with the Asset Management System – IBM Maximo to provide the client with full visibility of on-site maintenance work.• Royal Commission for Riyadh City, Set up the methodology for coordinating, updating and monitoring the development of public services at the city level. Provided tools that helped the client in determining the levels of service availability and assessing their current and future needs. Established a database of public services in the City covering all related information and provided spatial analysis tools.

Al-Riyadh Governorate, Saudi Arabia

-Performing requirements elicitation, analysis, documentation and validation related activities.-Analyzing and redesigning business workflows.-Data collection and analysis.-Geodatabase design (conceptual, logical and physical)-Participating in developing standard work procedures and templates.-Providing end-user training.-Configuring Esri products using Portal for ArcGIS.

Al-Riyadh Governorate, Saudi Arabia

-Managing a team of 6 data technicians.-Maintaining data development quality. -Monitoring data development activities are on schedule.-Creating weekly progress reports.-Designing database structure.

Al-Riyadh Governorate, Saudi Arabia

-Data collection and assessment.-Data preparation and conversion.-Creating layouts and maps.-Spatial and tabular analysis and generating reports.

Geology-Petroleum Studies

Postgraduate Degree, Project Management