My role is to own Presales and Technical Sales activities for VMware and Alibaba Cloud across their entire portfolio (IaaS and Private Cloud, Networking and Security, End-User Computing,....etc. ). This includes the following:- Enable/Train Partner on new technologies. Supporting Partners Responding to RFP. Architect/Design End-to-End Solutions which includes (Business/Technical/Financial) aspects. Helping with Architecting/Designing Multi-Vendor solutions. (apart from VMWare and Alibaba) Helping partners during the sales cycle to successfully close prospected deals. Maintain the relationship with VMware and Alibaba.

I performed the following Roles within the mentioned employment period.  Technical Consultant. ITSM Consultant. Technical Project Leader. Assistance Infrastructure Manager. Support Services Manager. Partnership Management. (Nutanix, Dell, Veeam, VMware, Citrix, and MobileIron)

China Global Delivery Center's Strategic Outsourcing Delivery started in 2005 and now operates in Shenzhen and Suzhou, serving IBM clients from Asia Pacific, Europe, Japan, and United States.China GDC has become one of 4 strategic IBM global delivery centers worldwide and is growing at full speed.I was in charge of the following responsibilities. Delivering Elite Class Service delivery to international customers in a professional manner and ensuring avoidance of SLA breaches Implement and support for problem and change tickets and project tasks for server support &operations, which span multiple service lines. Responsible for implementing changes to the client's environment and ensuring proper technical support to consistently maintain the operations of the client's servers and systems.

I was in charge of the following responsibilities. Delivery Management for Infrastructure projects, Pilots and POCs. Technical Leader for Enterprise System Management Team and Endpoint Team Enabling Nile.Com for Providing Citrix Services.  Advising Top Management with recommendation and Concerns about current or new technologies to improve our service offering. Technical Activities regarding Microsoft and Citrix.

OMS http://www.omsme.com is a Professional Information and Communication Technology Services Provider. The company began its operations in Egypt, with a vision to” build a legendary ICT enterprise, branded as the best company to work with and a dream to work for.” Since its inception in 2000, OMS has demonstrated outstanding remarkable growth and now stands as leading ICT services provider in EMEA providing not only exceptional services to its clients but an outstanding place for its people to work in.I was in charge of:- Responsible for delivering technical and procedural activities to customers such as but not limited to planning, designing, executing projects, and attending meetings related to infrastructure projects.  Focuses on the MS Infrastructure, Citrix products and services.  Proactively works with the engagements & project management teams on up selling and cross selling of services provided by OMS.  Responsible to be updated with the required technical information to support the area of specialty as well as bide to the technical development plans set by the Professional Development and Resources Management (PDRM).  Design customer solutions that effectively leverage the technology vendors / partners products, programs and services within a number of complex customer environments.

I was in charge of Technical Activities regarding Microsoft Technical Activities regarding Microsoft Technologies

Intercom Enterprises http://www.intercom.com.eg is a privately owned company working in the Egyptian Information Technology market since 1992 Intercom is a Premiere IBM Business Partner for Software, a certified E-Business partner and a first tier partner for IBM Servers and Storage Solutions; including I Series, P Series and X Series Servers, Storage Systems and Enterprise Management. Intercom products, solutions and service offerings are not limited to the IBM platform, but they extend to support other hardware and software platforms; including solutions developed to run on HP-UX, Solaris, Linux, and Windows running WebLogic and Oracle Application servers, Sybase and other market leading database engines, Intercom is building successful and award-winning solutions for their clients through out the Middle East.I was in charge of:- Implement Projects for Citrix Presentation Server  Implement Projects for Citrix Advanced Access Control  Implement Projects for Citrix Essential Access