Responsible for:• Providing general oversight of reoccurring operation of business functions.• Assure functional quality and organizational betterment through research and development while implementing standards, systems and procedures as well as regular evaluation.• Ensuring smooth execution of fiscal activities of the business, including budgeting, reporting and audits.• Communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and… Show more Responsible for:• Providing general oversight of reoccurring operation of business functions.• Assure functional quality and organizational betterment through research and development while implementing standards, systems and procedures as well as regular evaluation.• Ensuring smooth execution of fiscal activities of the business, including budgeting, reporting and audits.• Communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results.• Building strategic plans, incorporating in them technological and financial opportunities.• Promoting a favorable company image in collaboration with customers, government, community organizations, and employees.• Assuring highest quality service by establishing and enforcing organization standards and policies.• Looking after the short and long-term sustainability, profitability and growth of the company.• Providing strategic financial and budgeting inputs and leadership on decision making scenarios affecting the organization.• Planning, initiating and implementing fund-raising and revenue generating opportunities through staff. • Looking after Contract Negotiations & Strategic Alliances.• Plan and develop execution of trading performance, quality, culture and legislative adherence for clients.• Monitor periodic executive reports and financials. Show less

Responsible for:• Taking Forrester among the ranks of most influential research and advisory companies. • Sustaining Forrester’s global image and presence.• Creating liaisons with technology leaders.• Ensuring development of customer obsessed marketing strategies. • Highlighting growth drivers for client firms.• Sharing of innovative wisdom for robust client development via trainings.• Ensuring proprietary research and customized consultancy.• Educate clients to… Show more Responsible for:• Taking Forrester among the ranks of most influential research and advisory companies. • Sustaining Forrester’s global image and presence.• Creating liaisons with technology leaders.• Ensuring development of customer obsessed marketing strategies. • Highlighting growth drivers for client firms.• Sharing of innovative wisdom for robust client development via trainings.• Ensuring proprietary research and customized consultancy.• Educate clients to recognize, appreciate and embrace a change driven culture.• Promoting Forrester’s services in accordance with GCC guidelines. • Making business proposals and presentations for perspective clients.• Managing Forrester’s operations in the GCC Consulting and research domain.• Heading and supporting salesforce.com. Show less

Responsible for:• Managing IT accounts, while also taking on the role of system analyst.• Managing IT leadership projects and CMS technology infrastructure at INSIGHT.• Supporting, and servicing the account related needs of an assigned set of strategic clients.• Business design and development of CMS Insight.• Working closely with the company top management to revamp INSIGHT group’s IT infrastructure.• Planned and implemented the concept of a helpdesk solution system to… Show more Responsible for:• Managing IT accounts, while also taking on the role of system analyst.• Managing IT leadership projects and CMS technology infrastructure at INSIGHT.• Supporting, and servicing the account related needs of an assigned set of strategic clients.• Business design and development of CMS Insight.• Working closely with the company top management to revamp INSIGHT group’s IT infrastructure.• Planned and implemented the concept of a helpdesk solution system to improve the efficiency of IT operations for INSIGHT and its clients in the MENA region.• Support Databases related web installation, upgrades, maintenance and troubleshooting, including client modules and web modules.• Involved in the formation of services like marketing research, brand strategizing and media planning, alongside the marketing team.• General management of IT Operations.• Ensuring innovation and creative content delivery on the web for clients.• Managing IT related issues and troubleshooting for INSIGHT, Brandure, Espira, by-i, ArabEnv & INFINITE Trading. Show less

• Providing object oriented design and analysis.• Coding and testing of CRM applications for clients.• Supporting the cause of cost effective solutions via BI and CRM.• Managing the CRM/BI technology and consultancy for SalesPharma.• Designing and writing requirements for the major section of CRM and BI for SalesPharma.• Ensuring out of the box Operational CRM (oCRM) and Analytical CRM (aCRM).• Ensuring that the best bundle of sales and marketing practices are… Show more • Providing object oriented design and analysis.• Coding and testing of CRM applications for clients.• Supporting the cause of cost effective solutions via BI and CRM.• Managing the CRM/BI technology and consultancy for SalesPharma.• Designing and writing requirements for the major section of CRM and BI for SalesPharma.• Ensuring out of the box Operational CRM (oCRM) and Analytical CRM (aCRM).• Ensuring that the best bundle of sales and marketing practices are implemented via technology.• Allowing smooth operation of SPsmart for the sales staff in the fields.• Supporting via the use of XML technology for the field force.• Designed and implemented Touch Web App for salespharma.net that aids iPhone and iPod devices. Show less

Responsible for:• Designing, developing and supporting IT activities for Hikma.• Maintaining the website of Hikma Pharmaceuticals.• Key developer and maintainer of Hikma’s CRM.• Providing IT solutions that help improve the health and wellbeing of customers.• Providing IT solutions that serve through the development and marketing of drugs.• Managing multiple interfaces and platforms for Hikma’s sales force.• Supervising and managing Hikma’s help desk support… Show more Responsible for:• Designing, developing and supporting IT activities for Hikma.• Maintaining the website of Hikma Pharmaceuticals.• Key developer and maintainer of Hikma’s CRM.• Providing IT solutions that help improve the health and wellbeing of customers.• Providing IT solutions that serve through the development and marketing of drugs.• Managing multiple interfaces and platforms for Hikma’s sales force.• Supervising and managing Hikma’s help desk support team.• Looking after SAP/ERP System administration activities, Network and Hardware environments.• Managing HelpStar to support prioritizing, dispatching and resolution of technical support issues including the Configuration of Wi-Fi Hikma Wireless. Show less

Responsible for:• Managing and supporting network, software applications, and databases, development of new projects and network connectivity of ICH and all ICL brunches with head office.• Looked after the development and integration of modules, designs and programming.• Mentoring and coordinating with the IT and Development team.• Started and looked after iCare System for hospital information system (HIS).• Managing the functionalities, integration, IT environmental issues,… Show more Responsible for:• Managing and supporting network, software applications, and databases, development of new projects and network connectivity of ICH and all ICL brunches with head office.• Looked after the development and integration of modules, designs and programming.• Mentoring and coordinating with the IT and Development team.• Started and looked after iCare System for hospital information system (HIS).• Managing the functionalities, integration, IT environmental issues, related to patient care, clinical management, Nurse Management, Doctor Management, comprehensive Insurance Companies and contracts management, including TPA, reporting and statistics.• Running and management of TPA System, including transactions, claim processing and other insurance related health management queries. • Looked after the ICL System that manages Laboratory information system (LIS) functionalities related to patient medical tests in hospitals. Show less