Muhammad Ahmad Ilyas
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Muhammad Ahmad Ilyas Email & Phone Number

Passionate Technology Professional at Webdealer Solutions Inc.
Location: Lahore, Punjab, Pakistan 2 work roles 1 school
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Current company
Webdealer Solutions Inc.
Role
Passionate Technology Professional
Location
Lahore, Punjab, Pakistan

Who is Muhammad Ahmad Ilyas? Overview

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Quick answer

Muhammad Ahmad Ilyas is listed as Passionate Technology Professional at Webdealer Solutions Inc., based in Lahore, Punjab, Pakistan. AeroLeads shows a matched LinkedIn profile for Muhammad Ahmad Ilyas.

Muhammad Ahmad Ilyas previously worked as Customer Service Representative at Webdealer Solutions Inc. and Customer Service Representative at Turbodebt. Muhammad Ahmad Ilyas holds Bachelor'S Degree, Computer And Information Sciences And Support Services from Virtual University Of Pakistan.

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Webdealer Solutions Inc.

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Profile bio

About Muhammad Ahmad Ilyas

Experienced professional with 2 years in the customer service industry. Strong background in providing exceptional service to customers, problem-solving, and communication. Proven ability to build and maintain positive customer relationships, as well as manage a team. Adept at working in fast-paced environments and adapting to changing situations. Experience working with a variety of software tools to assist with customer inquiries. Proven track record of meeting and exceeding performance metrics.Consistently exceeded performance metrics such as customer satisfaction scores and first-contact resolution rates.Achieved recognition for outstanding customer service by management and peers.Successfully diffused challenging customer situations and maintained positive relationships.Played a key role in the implementation of new customer service software, resulting in increased efficiency and improved customer experience.Led a team of customer support representatives, providing guidance, training, and coaching for their professional development.

Current workplace

Muhammad Ahmad Ilyas's current company

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Webdealer Solutions Inc.
Webdealer Solutions Inc.
Passionate Technology Professional
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2 roles

Muhammad Ahmad Ilyas work experience

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Customer Service Representative

Current
Webdealer Solutions Inc.

Clayhall Cresent Toronto

  • WebDealer solutions is a Canada-based Live Chat Company that has an offshore office in Lahore. As a Customer service representative, my duties included:
  • Analyzing different businesses to see if they can use Live Chat for their website.
  • Studying the pattern of traffic on the websites of prospects to see what bundle of services would be appropriate to pitch.
  • Making cold emails, following up with hot leads, devising the appropriate package considering the business of the prospect, negotiating the price if needed, and closing the sale.
  • Getting the legal paperwork signed in a timely manner after closing each sale.
  • Training the team before they go live on each website.
Feb 2022 - Present

Customer Service Representative

Turbodebt

United States

TurboDebt is US based financing company, I was working in their Customer support department my duties were:1-To assist customers with their queries.2-Make their lead.3- Transfer it to the relevant department or live agent for a short call.

Jan 2021 - Mar 2022
1 education record

Muhammad Ahmad Ilyas education

FAQ

Frequently asked questions about Muhammad Ahmad Ilyas

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What company does Muhammad Ahmad Ilyas work for?

Muhammad Ahmad Ilyas works for Webdealer Solutions Inc..

What is Muhammad Ahmad Ilyas's role at Webdealer Solutions Inc.?

Muhammad Ahmad Ilyas is listed as Passionate Technology Professional at Webdealer Solutions Inc..

Where is Muhammad Ahmad Ilyas based?

Muhammad Ahmad Ilyas is based in Lahore, Punjab, Pakistan while working with Webdealer Solutions Inc..

What companies has Muhammad Ahmad Ilyas worked for?

Muhammad Ahmad Ilyas has worked for Webdealer Solutions Inc. and Turbodebt.

How can I contact Muhammad Ahmad Ilyas?

You can use AeroLeads to view verified contact signals for Muhammad Ahmad Ilyas at Webdealer Solutions Inc., including work email, phone, and LinkedIn data when available.

What schools did Muhammad Ahmad Ilyas attend?

Muhammad Ahmad Ilyas holds Bachelor'S Degree, Computer And Information Sciences And Support Services from Virtual University Of Pakistan.

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