Customer & Technical Support Specialist | Front End Developer in Training Passionate about delivering exceptional customer experiences and diving into the world of front-end development. With a proven track record in customer and technical support, I thrive in helping clients navigate through challenges, providing innovative solutions, and ensuring their satisfaction. Customer & Technical Support Expertise:As a dedicated customer support professional, I have honed my skills in active listening, problem-solving, and effective communication. I excel at empathizing with clients, understanding their needs, and delivering timely resolutions. Whether it's via phone, email, or chat support, I am committed to going above and beyond to ensure their success.Learning Front End Development:Driven by a passion for technology and design, I have embarked on a journey to become a skilled front-end developer. Currently undergoing training in HTML, CSS, JavaScript, and responsive web design, I am eager to contribute my creativity and technical skills to build visually engaging and user-friendly websites and applications.Team Player & Fast Learner:As a collaborative team player, I believe in the power of collective intelligence and thrive in diverse environments where innovation and creativity are encouraged. I am a fast learner, always seeking opportunities to stay updated with the latest trends and technologies in both customer support and front-end development.
Mekan Ae
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Listing CoordinatorMekan Ae Jan 2024 - PresentIstanbul, Turkey
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Customer Service AgentEteacher Group Oct 2020 - Jul 2023United StatesOnline Customer service , worked as Digital representative on two different platforms : Commbox , MesssageBird , 8hours a day , 5 days a week -
Office AdministratorSaruja Restaurant Sep 2017 - Oct 2020Istanbul, Turkey
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Technical Support SpecialistGamepower7 Feb 2015 - Jan 2016Damascus Governorate, SyriaWorked as a technical support for online games , which was translated to Arabic by the company , Communicating with customers through live chat software (Kayako)Acknowledging and resolving customer complaints.Keeping records of customer interactions, transactions, comments and complaints.
Ahmad Kanaan Education Details
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Information Technology
Frequently Asked Questions about Ahmad Kanaan
What company does Ahmad Kanaan work for?
Ahmad Kanaan works for Mekan Ae
What is Ahmad Kanaan's role at the current company?
Ahmad Kanaan's current role is Customer and Technical Support - Front-End Developer Apprentice.
What schools did Ahmad Kanaan attend?
Ahmad Kanaan attended Syrian Virtual University Svu.
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Ahmad Kanaan
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