Ahmad Karim Email & Phone Number

Dubai, Ae

Dubai, Uae

- ­Directed a high-performing team of IT professionals, fostering collaboration and ensuring seamless delivery of IT services aligned with organizational objectives. Led initiatives to upskill team members, promoting a culture of continuous learning and professional growth.- ­Designed and executed a forward-looking IT strategy, including a 5-year roadmap for IT infrastructure modernization, cloud adoption, and cost optimization. Transitioned legacy systems to hybrid cloud environments, ensuring scalability and resilience.- ­Strengthened the organization's cybersecurity posture by implementing robust policies and controls. Conducted vulnerability assessments, implemented phishing prevention strategies, and upgraded firewalls, reducing security incidents by 80%.- ­Managed annual IT budgets ranging up to $10M, ensuring cost-effective use of resources. Negotiated vendor contracts and optimized licensing agreements, achieving annual savings of $50K.- ­Spearheaded the migration of critical workloads to Microsoft Azure, integrating hybrid cloud solutions and enabling real-time data access for 150+ users. Enhanced system performance by adopting VMware Tanzu Kubernetes Grid (TKG) for disaster recovery and workload orchestration.­- Implemented and supported enterprise IT systems, including Office 365, Active Directory, and VMware environments, ensuring high availability and security. Modernized CCTV and biometrics systems for enhanced facility security and operational efficiency.- ­Conducted regular IT audits to assess infrastructure performance and compliance. I identified key areas for improvement, resulting in an 80% improvement in project delivery timelines and a significant reduction in operational bottlenecks.- ­Maintained strong vendor relationships, negotiating favorable hardware and software procurement terms. Ensured timely delivery and quality of services, achieving a 25% reduction in procurement cycles.

Lahore | Riyadh | Dubai | Kenya | Chicago

­- Led integrating Oracle EBS and UNIX systems for a confidential government project, ensuring smooth operations across seven locations.­- Managed a $10M+ budget for private cloud infrastructure projects, optimizing system performance and enhancing data security.­- Provided strategic oversight for IT systems, aligning them with financial compliance and operational goals.-Successfully managed a 10-node private cloud infrastructure for NITI - Aramco technical institution in KSA. -Exhibited strong managerial capabilities while ensuring the smooth operation and reliability of the infrastructure, fully supporting the institution's technical needs and objectives.

Lahore, Pakistan

­As a Sr. Network Engineer, I excelled in overseeing MS AX Dynamics deployments, managing a diverse team, and maintaining a robust network infrastructure. Through my efforts, I optimized server consolidation, implemented critical services, and ensured compliance with stringent security standards.­- Supervised MS AX Dynamics deployments and led helpdesk operations across five locations, managing a team of 20 members. Maintained a network of 300+ nodes, supporting call center, BPO, and software development teams with 1500+ users.­- Provisioned and maintained a centralized vCenter, reducing physical servers from 180 to 25 ESXi nodes across three data centers.­- Deployed patch management, exchange 2010, and backup services and implemented ISMS standard ISO 27000:2013 for robust security and compliance.

Lahore, Punjab, Pakistan

­- Implemented PCI-DSS-compliant systems, enhancing security for e-commerce platforms and ensuring financial data integrity.­- Managed diverse IT tools, including CCTV, biometrics systems, and open-source security solutions.

Lahore, Pakistan

­- Managed the local data center and helpdesk support. Managed servers, firewalls, and antivirus systems.

Lahore, Pakistan

­- Supported the deployment of DMIS software across enterprise clients, optimizing IT operations and enhancing infrastructure resilience.­- Provided support to educational institutions, call centers, and different enterprise clients.