Scaling and Driving noon Minutes• Provide leadership and guidance to site managers and operational teams, fostering a positive work environment, promoting teamwork, and facilitating professional development. Manage daily operations across multiple sites, ensuring smooth and efficient workflows, adherence to operational standards, and achievement of key performance indicators (KPIs).• Develop and implement operational strategies aligned with organizational goals, identifying opportunities for process optimization, cost reduction, and performance improvement. Set performance targets, monitor progress, and implement performance improvement initiatives to drive operational efficiency and meet or exceed operational goals.• Collaborate with various departments, such as HR, finance, and sales, to align operational objectives, resolve issues, and drive continuous improvement. Implement quality control measures to ensure consistent delivery of high-quality products or services, monitor customer feedback, and drive continuous improvement efforts.

Make cross-border shipping convenient and easy, getting rid of the problems in payment and shipping processes.

• Oversee day-to-day operations of the fulfillment center and last mile delivery operations, ensuring efficient order processing, inventory management, and timely deliveries. Manage and develop a team of supervisors, coordinators, and associates, providing guidance, training, and performance feedback to drive productivity and meet service level agreements (SLAs).• Identify areas for process optimization and implement strategies to streamline operations, reduce costs, and increase productivity, utilizing tools such as Lean Six Sigma principles. Implement quality control measures to ensure accuracy, completeness, and timeliness of orders, tracking inventory levels, and resolving any discrepancies or issues.• Collaborate with vendors, carriers, and third-party logistics providers to optimize last mile delivery operations, negotiate contracts, and monitor performance to ensure service level compliance. Track and analyze key performance indicators (KPIs) for the fulfillment center and last mile delivery, identifying trends, areas for improvement, and implementing corrective actions.

• Operations Management: Oversee daily operations of the hub, including inventory management, order processing, and logistics coordination, to ensure efficient and timely operations. Manage and develop a team of supervisors, coordinators, and associates, providing guidance, training, and performance feedback to drive productivity and meet operational goals.• Identify areas for process optimization and implement strategies to streamline operations, reduce costs, and increase efficiency, utilizing tools such as Lean Six Sigma principles. Track and analyze key performance indicators (KPIs) for the hub, such as productivity, service levels, and customer satisfaction, identifying trends and implementing corrective actions.• Collaborate with vendors, suppliers, and service providers to ensure timely deliveries, resolve operational issues, and maintain strong working relationships. Leverage technology solutions, such as warehouse management systems (WMS), inventory management software, and data analytics tools, to enhance operational visibility, automate processes, and drive data-based decision-making.

• Supervise and lead a team of logistics coordinators, warehouse personnel, and drivers, providing guidance, training, and performance feedback to ensure efficient and effective operations. Develop and implement logistics strategies and operational plans to meet customer demands, optimize routes, and ensure timely delivery of goods and services.• Oversee inventory control processes, including stock monitoring, order fulfillment, and cycle counting, to maintain accurate inventory levels and minimize stockouts or overstocks. Coordinate and optimize transportation activities, including scheduling, routing, and carrier management, to ensure cost-effective and on-time deliveries.• Identify areas for process optimization and implement strategies to streamline logistics operations, reduce costs, and improve efficiency, utilizing tools such as Lean Six Sigma principles. Collaborate with suppliers and service providers to ensure timely and accurate deliveries, resolve operational issues, and maintain strong working relationships

• Coordinated and managed logistics operations, including transportation, warehousing, and inventory management, to ensure timely and efficient delivery of goods and services. Oversaw the end-to-end logistics process, from order placement to delivery, ensuring compliance with customer requirements, industry regulations, and internal policies.• Collaborated with suppliers, vendors, and carriers to negotiate contracts, secure transportation services, and optimize logistics costs. Scheduled and tracked shipments, ensuring accurate and timely pick-up, transit, and delivery of goods to meet customer expectations. Managed inventory levels and replenishment, utilizing inventory management systems and conducting regular audits to maintain optimal stock levels and minimize stockouts or overstock situations.• Prepared and maintained documentation related to shipments, including bills of lading, shipping manifests, customs paperwork, and export/import documentation. Coordinated customs clearance processes and ensured compliance with international trade regulations, including tariff classifications, duties, and customs requirements