Ahmad Fakrur Razy Muhamat Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

As part of Speedcast SD-WAN SME team, technical point of contact for sales and pre-sales teams, utilizing knowledge on all things SD-WAN. The role will require a balance of advanced IP knowledge and client communication skills. Work closely with customers in gathering technical requirements, producing SDWAN solution designs and working with systems engineers on project implementation. Key Responsibilities: Serve as a technical expert for SDWAN solutions, supporting pre-sales activities, solution design, and implementation.Understand and document customer requirements relating to our chosen SD-WAN software solution and platformsSales and Pre-sales teams in presenting solutions based on the gathered requirementsProvide support throughout the sales and project execution phases to ensure successful implementation and customer satisfaction, including handover to operational teams.Collaborate with our engineering and sales teams to develop best practices, technical papers, and training materials.Maintain up-to-date knowledge of competitive landscape and industry trends to drive innovative solution offerings.

Federal Territory Of Kuala Lumpur, Malaysia

• Manage/implement projects that are complex in nature covering the area of mainly DC Security Cage, Containment, DC Rack Enclosure and Structured Cabling.• Define the project's objectives and oversee quality control throughout its life cycle.• To lead, plan, execute, and commission projects according to scope, schedule and within budget. This includes managing• resources and coordinating the efforts of team members and third-party contractors.• Monitor and control the project progress, budget, cost, resources, schedule and deliverables• Coaches and advises team members to accomplish project goals, to meet established schedules, and resolve technical/operational issues

Selangor, Malaysia

• Designed various wireless networks and developed network design in accordance to need of clients.• Manage WAN providing internet access for DCH to 4 districts in Selangor and 5 countries Philippines, Thailand, Singapore,• Indonesia & Brunei) remote sites over MPLS and SD-WAN network utilizing circuits from multiple vendors and serving a MPLS &• SDWAN internet bandwidth to customers using H3C, Aruba, Palo Alto & FortiGate equipment.• Support & maintenance over 531 units Cisco AP for Tesco Hypermarket all over Malaysia Peninsular.• Implement 63 units AeroHive AP, develop and execute test plan to check infrastructure and system performance for DKSH Network.

Kuala Lumpur, Malaysia

• Manage to complete implementation of the project through all stages for internal and commercial project.• Organized and coordinate technical resources to deliver the project plan.• Deliver the project plant on scope, timescales and budget by tracking activities against Plan and Actual cost against budget.• Conserved and control cost, schedule, risk, issues, dependencies and requirement changes to the project productively.• Succeeded led and completed installation Large Scale Solar Plant at Gambang over 500 table mounting structure and 10 thousand solar PV panel. • Succeeded led and completed installation 64 units of rack, 2 containment and 4 caging cells for new TM Klang Valley Data Centre.Project Delivered• Managing UiTM's solar photovoltaic project over RM287mill for the build of 50MWp of ground mounted solar PV farms in Gambang, Pahang.

Batu Caves, Selangor, Malaysia

Accountable for managing the delivery of critical projects, and for providing managerial support for all the projects conducted by the company. Also responsible for providing monthly financial and technical updates of any known issues/risks to PMO team.Project DeliveredProject: Metro Ethernet HSBB (TM Berhad)Key Deliverables: Led and completed project over RM500mill across of Central and Northern Malaysia for the Installation, Testing, Commissioning, Maintenance and Support Services of Nokia router and its elements Services Aware Manager.Project: GE Aggregator (TM Berhad)Key Deliverables: Led and completed project over RM1.4mill across of Malaysia Peninsular and Sabah/Sarawak for the Installation, Testing, Commissioning, Maintenance and Support Services of Huawei switches and its Elements Management System (EMS).Project: Virtual and Cloud CPE (TM Berhad)Key Deliverables: Led and completed project over RM7.8mill across of Malaysia Peninsular and Sabah/Sarawak for the Installation, Testing, Commissioning, Maintenance and Support Services of CISCO router.Project: Enterprise Resource Planning System(ERP)Key Deliverables: Along with ERP vendor, assist in the Development and Management of Project Plan. Develop and deliver effective presentations to senior management to communicate project updates and support effective decision making.

Batu Caves, Selangor

Responsible for resources and equipment delivery inclusive of logistic activity besides the following routines:• Liaising with L2 & L3 principal (Alcatel-Lucent) and suppliers to ensure that fault resolved within the correct time frames and agree SLA’s. Providing 1st & 2nd level networks support to resolve faults.• Implemented Alcatel-Lucent Networks solutions at TM Exchange cross Central and Northern Malaysia.• Maintain and growing network environment - as of time of leaving included approximately 50 service routers 7750 SR-12, 130 ethernet service switch 7450 ESS-7&12 and 1200 service access switch 7210 SAS.• Configuring and troubleshooting routing protocols like OSPFand BGP on NOKIA (formerly known as Alcatel-Lucent) routers and switch.• Communicate with RE at NOC to ensure each node discover at ALU Service Aware Manager (SAM) after uplink and UAT activity.Major Accomplishment:• Accomplished TiMOS upgrade and migration of 50 SR-12 routers and 130 switch ESS-7/12 in TM Exchanged cross Central & Northern with TM ISPNM/NOC Cyberjaya.• Succeeded commissioning and trunk uplinks with L2 team over 50 routers in TM Exchange within the time frame.Supplier liaison to ensure all purchase order are fulfilled, delivery schedule is tracked, documentation are complete when parts are received to keep production are timeline on schedule.Supply and arrange deployment team to fulfilled project team schedule on installation, migration and ATP.

Batu Caves, Selangor

• Responsible for new deployment project including configuration, integration, and user acceptance test.• Tested and implemented new technology or design and implemented in customer networks.• Configured new and existing network device owned by customer.• Create and executes migration plan for customer.• Handled escalation from other engineers for the Service Provider technology domain.• Subject matter expert providing 3rd level technical support services and network architectures in supporting of end to end maintenance and operation.• Revised and recommend SOP for operation optimisation.• Liaised, coordinated and involved with the project on service improvement and optimisation.• Replicated problems in the lab environment to determine the root cause, tested the proposed fix and recommend a solution.• Conducted hands-on training, transfer of information and knowledge sharing session.• Manage and contribute expertise in any lab testing, POC and BORAT related to TM Metro-E/HSBB network in order to ensure that all the testing, POC and BORAT is in place and executed will always according to Nokia Metro-E HLD and LLD.

Damansara, Selangor

• Design and implement eLearning courses including: layout, programming, illustration, audio production, video production, animation, and testing.• Create high-impact, animated graphics for PowerPoint sales and training presentations• Create 2-D illustrations and animation• Produce computer-based multimedia presentations