• Sales: o Following the agreed selection of geographies, carrying out an in-depth discovery process to evaluate opportunities, validate assumptions, and size up the addressable market. Working with Regional Managing Director -MEA to segment and qualify target markets. o Working with relevant regional and business teams to gain access to new sectors, identify needs and offer relevant products and solutions. Finding appropriate market and customers for new products from all businesses. o Carrying out activities throughout the sales cycle playing an appropriate role in the process – (leading, supporting, advising, handing over, and mentoring). o Over achieving yearly sales targets for new business by increasing revenue streams and exploring new customer segments. • Collaboration: o Working closely with sales and marketing colleagues at global level in building and managing the pipeline of prospects. o Working with MEA sales team for transparent lead sharing, mentoring opportunities and building a connected workflow. o Taking ownership of contract process for all new and existing business. • Client development: o Managing a portfolio of top and high potential accounts where I initiate and develop strong business relationships with Senior Directors, HR and critical line management across the client organizations. o Achieving a detailed understanding of the client’s most important business and talent needs through skillful probing and painting a client-centric vision of value by effectively positioning company recommendations and capabilities in the client’s context. o Owning and directing account plans which demonstrated the activities required to increase account penetration and proposition adoption. • Delivery: o Delivering sales presentations to high-level executives such as CHRO, HRD, BU Leaders & C levels. o Acting as a trusted advisor to clients and keeping abreast of market trends and evolving client needs.

• Consulting activities: o Designed and managed the following: assessment and development centers, leadership development programs, competency gap analysis for leaders and managers. Also, establishing project management offices (PMOs), customizing project management methodologies, assessing organizational project management maturity levels, designing project portfolios, auditing project risk methodologies for large regional organizations across various industries. • Management activities: o Managed the following verticals: leadership, strategy, management, project management, risk management and preparation courses for PMI certifications. Responsible for developing courses contents and promoting the consulting and training services under above mentioned verticals. Also, responsible for setting strategic objectives for growing the verticals and introducing new initiatives and services. o Introduced new products: webinars, eLearning, and virtual training. Encouraged user engagement through usability testing, design, and feature enhancements. The deliverable was a platform for virtual training, eLearning courses and webinars. • Training activities: Designed and delivered training sessions on the following topics: o Behavioral courses: management, leadership, supervision, strategy, and self-development. o Practical workshops in project management: MS Project, feasibility studies, establishing and managing PMO, stakeholders’ management, project dashboards/KPIs, project risk management, quantitative risk analysis, managing projects portfolio and agile project management. o Project Management Certifications courses: PMP, RMP, PMI-ACP, PRINCE2, MCTS.

• Consulting activities: Provided executive training/coaching and management consultancy services for international, gulf, and Middle Eastern organizations where I assisted clients in establishing their project management offices (PMOs), assessing project management maturity levels and developing feasibility studies. Also, I designed and managed assessment and development centes. Moreove, I designed and delivered customized training and development programs based on organizations and individual's needs. • Management activities: Managed project portfolio that covers consulting/training and research assignments related to project management. I was able to grow the portfolio revenues by 100% through proper planning, marketing of new products and developing consultants’ competencies. Also, my portfolio was ranked the number one portfolio in terms of revenue generation for three years (above one million dollar sales in 2014, 2015 and 2017). Additionally, I was part of the task force responsible for designing and updating the company directory of services as well as member of the quality audit taskforce ensuring compliance with standards and procedures. I was also responsible for on-boarding, mentoring, and coaching new consultants. Also, developed feasibility studies models for the company’s strategic initiatives where I was responsible for prioritizing and ranking projects in terms of their alignment with the company strategic goals. • Training activities: Designed and delivered soft skills training on various topics such as: management, leadership, supervision, behavioral skills, self-development, customer service, and administration. Also, designed and delivered technical skills training on topics such as: project management skills, MS Project, PRINCE2, PMP, RMP, feasibility studies, establishing and managing PMO, stakeholders’ management, project dashboards/KPIs, project risk management and quantitative risk analysis.

•• Financial achievements: Managed the organization (FTE 100 employees) while it was in financial debt and succeeded in making it profitable in less than three years through offering new innovative products and services, designing new accounting and financial processes that resulted in better financial control. Also, optimized financial returns by managing the organization’s cash flow and investing it in profitable projects. • People achievements: Fostered a strong team culture through designing a new organizational structure, offering coaching and development programs, rewards, recognition, and designing formal succession planning at all levels. Also, introduced a customized performance system that ensured all staff have clear job descriptions and key performance indicators where routine and structured appraisals were conducted to drive improved performance. • Operational achievements: Enhanced internal operations through restructuring all functional departments and developing detailed business plans that aligns with the organization’s strategy and goals. Also, developed new administration and customer relationship systems through defining policies, procedures, and standards to enhance operational systems making it more customer centered. • Strategic Alliances achievements: Managed and organized the “Mine Action Middle Manager” program that was run jointly by Amman University and Cranfield University and funded by the United Nations Development Program (UNDP). Also, offered executive training in topics such as: management, project management, teamwork and self-development.

Established new successful businesses through developing feasibility studies for new and existing investment ventures that included market research, operational and financial analysis. Also, unified the subsidiaries business and financial plans and implemented a new group corporate identity program and group corporate communication strategy.

Assisted graduate faculty with research, promoted MBA program at job fairs, developed surveys and analyzed results along with the MBA director. Participated in outcome assessment, advised MBA students and corresponded with applicants, and proctored exams.

Increased company sales through designing air-conditioning networks, marketing company products, negotiating contracts with clients and providing after-sales customer service.