I am a Human Resources Manager at MEDCO Management and Le Suivant Lifestyle, a leading lifestyle brand that offers innovative and sustainable products and services. I have over six years of experience in HR and administration, with a master's degree in HRM and certifications in social media marketing and website development.My core competencies include recruitment, employee relations, policy development, data analysis, and research. I have successfully managed and implemented various HR projects, such as ERP development, leaves management, and employee engagement. I have also conducted and published several research studies using SPSS and AMOS tools. As a collaborative team player, I thrive in dynamic environments and leverage my strong communication and interpersonal skills to build productive relationships. I am passionate about delivering exceptional results and pursuing continuous improvement in my field of expertise.
Tp
View- Website:
- teleperformance.com
- Employees:
- 216398
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Customer Service Operations SpecialistTpCalgary, Ab, Ca -
Human Resources ManagerMedco Management Sep 2023 - PresentDubai, United Arab EmiratesBuilt HR DepartmentManage compensation and benefi ts programs, including salary administration, incentive plans, and employee benefi ts packages. Ensure competitiveness and compliance with regulations to support employee satisfaction and retention.Develop and maintain HR policies and procedures, ensuring alignment with organizational goals and legal requirements. Communicate policies to employees and provide guidance as needed.Oversee HR administration tasks, such as maintaining employee records, processing payroll, and managing HRIS systems. Ensure the accuracy and confi dentiality of HR data.Stay up-to-date with relevant employment laws and regulations. Ensure compliance with legal requirements in all HR practices and activities.Lead the recruitment and staffi ng process, including job postings, candidate screening, interviewing, and selection. Develop strategies for attracting and retaining top talent to meet the company's needs.Serving as the primary point of contact for employee relations matters, handling confl ict resolution, disciplinary actions, and grievance procedures.Design and implement performance management systems to evaluate employee performance, provide feedback, and facilitate professional development opportunities. -
Senior Human Resources OfficerAfzal Electronics Feb 2022 - May 2023Lahore, Punjab, PakistanManaged and executed the hiring process, including job analysis, developing job descriptions, and implementing a digital hiring process at the head offi ce.Utilized an ERP module to compile and maintain hiring approval documents and pre-requisites for employee onboarding.Managed records of over 5,000 active staff and 30,000 total staff .Issued and maintained records of off er letters, employment letters, warning letters, show cause notices, and termination letters to ensure compliance with policies and maintain a professional environment. IImplemented an ERP system to manage attendance and leave systems for a company with 186 branches and over 5,000 employees, resulting in cost and time savings.Proudly worked on ERP development and implementation, implemented Leaves management Bank for Security Guards. -
Human Resources AssociateRural Community Development Programme - Rcdp Mar 2018 - Dec 2021Lahore, Punjab, PakistanWorked to take initiative in Required recruitment. • Assisted Manager HR in setting objectives for the HR team and tracking the progress.• Assisted Manager HR in designing and implementing company policies that promote a healthy work environment.• Resolved/ addressed employees’ requests and grievances in minimum possible time.• Assisted Manager HR in ensuring timely performance reviews• Carried out activities to enable team building across the organization• Lead motivation and recognition programs and activities for employees -
Visiting LecturerGovernment College Of Technology, Gujranwala Feb 2021 - Jun 2021Gujranwala District, Punjab, PakistanSubjects like Business Communication, Business Management, Human Behavior
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Senior Customer Representative And Administrative OfficerDar E Arqam School Kalaske Campus Oct 2016 - Mar 2017GujranwalaDealing with Parents, StaffReporting to the Top Management,Collecting Fees and maintaining the School data.Performed all Procurement Tasks
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Accounts OfficerFauz Engineering Limited Oct 2015 - Sep 2016Lahore Bank Reconciliations, Inventory MGT – Fixed Assets – Verifications of GRN, PO, S. Tax invoices and Other Related Docs. Employees’ Adjustments, and Expense Claim Verifications JV, BPV of Head Office, and Projects. Making Sure about Local Payables. Supervision on Site Accountants Preparing Daily Cash Demand for Projects Preparing Monthly Projects’ costs Prepare and maintain Income Tax Data Computer Data Maintain Worked at SEPCO – III ( Havali Bahadur Shah) Project with Power China Company Preparing Salaries for the Staff and Labor at Site Purchasing Material for the Site -
InterneeNational Bank Of Pakistan Jul 2014 - Oct 2014GujranwalaWork as an internee -
Customer Service RepresentativeAllied School Jun 2012 - Oct 2012GujranwalaDealing with Parents, StaffReporting to the Top Management,Collecting Fees and maintaining the School data.Performed all Procurement Tasks
Ahmad Nawaz Education Details
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3.31 Cgpa -
3.05 Cgpa -
Punjab College Of CommerceA -
Govt. High School, Ahmad Nagar, Gujranwala2Nd Division
Frequently Asked Questions about Ahmad Nawaz
What company does Ahmad Nawaz work for?
Ahmad Nawaz works for Tp
What is Ahmad Nawaz's role at the current company?
Ahmad Nawaz's current role is Customer Service Operations Specialist.
What schools did Ahmad Nawaz attend?
Ahmad Nawaz attended University Of Central Punjab, University Of Central Punjab, Punjab College Of Commerce, Govt. High School, Ahmad Nagar, Gujranwala.
Who are Ahmad Nawaz's colleagues?
Ahmad Nawaz's colleagues are Chelsia Roberts, Patryk Jan Styczeń, David Martins, Sofia Pessoa, Shreya Patadiya, Timothy Bamikole, Kutub Kayes.
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Ahmad Nawaz
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Ahmad Nawaz
General Manager & Head Of The Division (Warehouse Racking Systems, Shelving, Mhe, Refrigeration & Supermarket Equipment)United Arab Emirates1hotmail.com -
Ahmad Nawaz
Wealth Advisor | Banking Data Analyst | Mutual Funds | Sales | Investment Banking | Portfolio Management | Equity, Crypto & Commodities Trader |Abu Dhabi
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