Food And Beverage Manager
Taman Tamadun Islam (Tti) Sdn Bhd –
Kuala Terengganu, Terengganu, Malaysia
- Pre-opening team - Oversaw and managed the daily operations of the convention centre and restaurant- Managed housekeeping and security departments, ensuring high standards and well-being- Recruited, trained, and effectively managed a diverse team, promoting a collaborative work environment- Led a team of 45+ staff members, improving productivity and customer satisfaction- Aligned F&B activities with corporate strategy, achieving organisational goals- Organised and managed various events held at convention centre (weddings, banquets, convocations and corporate functions)- Executed F&B services for high-profile VIP, VIPP, and Royalty functions, ensuring meticulous planning and flawless execution of F&B operations- Delivered seamless services tailored to the specific requirements of esteemed guests, from small groups to as large as 5000 attendees- Monitored service and F&B standards, collaborating with team to take corrective actions- Contributed to menu development and culinary innovation- Managed budget, striking a balance between cost optimisation and quality maintenance- Quickly identified and resolve issues with food and beverage operations, ensuring smooth service delivery- Collaborated with resort and ferry operators (Laguna Redang Island Resort and Sejahtera Ferry Services) to enhance accessibility for Pulau Redang tourists- Managed multiple projects and schedules, ensuring timely completion and highquality output