 Worked with and reported to 7 different GMs & CEOs during my career in AQAR. Led SAP system administration and provided end-user support, reducing downtime by 20% to reach 99.9% uptime and raising the productivity 25%. SAP Team support to ensure efficient resolution of issues and timely support to end-users. Keep SAP & other systems highly functional and Up-to-Date with best practices. Analize business requirements and needs to implement the best fit solution with lowest budget and shortest time. Deploy the ITIL Service Design, Service Transition, Service Operation, and Continual Service Improvements. Deploy Dashboards and analytics Alonge with POWER PI to fit the business model and company’s clients. Preparing Budget, Department Road Map, Department Strategic Plan, IT Policy and Manuals, review Department Procedures to align with business needs, and all other CEO’s requests. Reporting to CEO all operations, enhancements and upgrades. Presenting to BOM new implementations and brilliant ideas. Managing and Cooperate with Auditors the Risk Assessment, Risk Management. Acting as Project Manager with service providers and vendors, to ensure projects are meet the requirements and time frame.  IT Asset Management (Spiceworks, Manage Engine). Responsible for directly overseeing and coordinating the information technology-related activities. Requirements definition, design, installation, maintenance, support, and upgrade of operating systems, Internet & Intranet, software, hardware, and peripherals; monitoring and maintenance of network equipment, applications, and security; database design, development, and administration; technical support and troubleshooting; establishment and execution of backup, restoration, disaster recovery and anti-virus strategies; and quality assurance, plans and establishes work/project schedules; assigns employees to specific duties; addresses and resolves worker problems; determines equipment needs.

 SAP B1 Administration (Training, full life cycle implementation, Data migration). Plan and develop IT department annual budget and control expenditures aligned. Analyze the business requirements in order to provide the suitable Systems solutions and I.T staff for the concerned business units. Report to Top Management with the business needs and I.T Department requirements. Analyze the IT Systems operations processes so that the area of improvement will be Identified and planned to be automated. Provide training and advice as required to users of information systems to ensure that they make the best use of the systems. Backup and restore the files of the company Server and PCs. DB Administration and maintenance. Network & infrastructure Installation and Administration. Graphic Design & Ads Coordination with newsletter, magazines, websites, advertisement agencies. Gathering, analyzing, and discuss the design's requirements. Working with a wide range of media. Preparing rough drafts of material based on an agreed brief. Reviewing final layouts and suggesting improvements if required. Help in Digital Marketing and Social Presence.  Web Designing, Mastering and Developing.  Implementing and maintaining the Social Media Strategy (define goals, target audience, research the platforms, plan contents, build and develop the presence, maintain profile). Create, Manage and update Social Media accounts (Facebook, Linkedin,,,etc) and keep it secured.

 Create & Maintain Company present on the web by implementing S.E.O. and analytics. Administrate the creation and publishing of relevant, original, high-quality content. Solutions Programming and Support.  Computer Technical Hardware Support and Maintenance. IT Related Stuff Purchasing. Performs other duties as assigned.

 Controlling overall Project Documents (Const. Drawings, Mech. Drawings, Corresponding letters and faxes…etc.). Design Ads., announcements, letters, labels, and digital graphics for the project. Network Installation and Administration. Computer Technical Support and Maintenance. Solutions Programming and Support.  IT Related Staff Purchasing.

 Overall Websites Designing and Publishing. Meet with clients to establish the overall look, graphic elements and content ofCommunications materials to fulfill their needs. Determine which type of visual art will be best suited to produce desired visual. Prepare sketches, layouts and graphic elements of the subjects, using traditional tools, multimedia software and image processing, layout and design software Websites Maintenance and rebuild. Network Installation and Administration. Computer Technical Support and Maintenance.