Managing agile development teams and responsible for ensuring that products meet design requirements, while delivering consistent experience for users. Managing Aumet entire team of engineers and developers, collaborating with the product managers, while influencing product vision and maintaining compliance with quality standards.

- Designing and implementing business operations. Overseeing operations of the company and the work of executives. - Act as the liaison between support and project and maintenance teams - Follow up on ongoing projects and coordinate between all operators and MW to deliver the projects on time - Lead employees to encourage maximum performance and dedication - Launching services and products within set time frames - Write and submit reports including progress/status/issues to the executives - Oversee daily operations of the company and the work of your team - Coordinate with commercial executives to take over closed deals and ensure operations in timely manner - Ensure deployment process and procedures are met based on customer guideline - Monitor current projects and work closely with operators to improve it - Follow up on product manager and his tasks - Recommend product lines by reviewing product specifications and requirements; appraising innovative product ideas and/or enhance the current products. - Follow up with the technical team and build the product architecture including product features and prepare detailed project plan - Maintain operational requirements by scheduling and assigning employees; following up on work results - Monitor operations by defining and driving client satisfaction and business requirements towards improving services and its delivery - Create new opportunities with all operators and suggest new line of products - Prepare Competition analysis for in-house products by comparing the company's product

- Lead and manage solutions team during scoping timeline and activities to achieve effective solution closure and serve as a trusted advisor- Understand pain points, business and IT needs, market trends, competitors, etc.- Responsible for validating alignment of solution architecture and design with Zain business needs- Ensure with stakeholders (Business, IT, Network, Vendors) that the solution and architecture address business needs and provide real business value- Manage the Scoping process, resources, and timelines. Follow up on the overall plan, status, and risks.- Develop and recommend technical solutions and technology strategies, based on the analysis of Zain business goals, objectives, needs, and deployed systems infrastructure.- Initiate product improvement / customization based on market needs and competitive environment.

Manage the design, deployment and configuration of service and solutions (mobile and broadband services, integration and e-channels) in alignment to the business demand, technology architecture and roadmaps Manage the daily operations, maintenance and support of application systems service and solutions (mobile and broadband services, integration and e-channels) in alignment with service development and operations centers

Managing Data & Value Added Services (VAS) function, overseeing the performance of the related systems and platforms, developing work plan and assigning work activities; ensuring optimal systems' performance.In addition to managing the relationship with related parties in this regard, in a way to satisfy the market needs and enhance customer experience.

• Supervise the Value Added Services Technical Team• Design VAS plans to achieve targets.• Lead implementation of plans towards achieving targets.• Provide technical assistance to VAS team members.• Focus on developing team members.• Provide technical training for existing members and proper on-boarding for new members.• Work closely with team towards reducing costs/downtime, identify and executing cost savings initiatives, implementcontinuous improvement on VAS systems, support execution of projects• VAS Systems analysis• VAS Services Administration & Support.• Sustain VAS KPIs and provide management reports.• Project Management for all VAS related projects, including supervision and coordination for upgrades, expansionsand new installations of VAS systems/services.• Design the Technical setups for VAS Platforms & integrations with all others systems.• Working with VAS platforms Vendors , Content providers, and operators• Understanding business marketing objectives and working in developing strategies to meet these objectives in thededicated Mobile data segment• Investigating other Data & Messaging technologies which the Company should develop to maintain its leadership inTechnology and innovation• Monitor KPI’s and VAS Platforms utilizations and performance & generating equivalent reports “Technical &business”.• Insure VAS Platforms availability• Participate in writing, update and alteration of agreements related VAS systems and services.• Create, update and maintain documentations for services, systems and procedures related to Value Added Services.• Responsible for the security, Confidentiality & Integrity, of all information assets within his/her responsibilities inaccordance with the company’s Information Security Policies• Areas under responsibly (PS Core elements, Unified Messaging Systems, Roaming Systems, Messaging systems