As an operations manager at BICA Coffee Roasters, I contribute to a promising project that aims to deliver life-changing experiences for all parties involved. I develop and implement strategies, troubleshoot issues, and coordinate with various stakeholders to ensure the smooth and efficient running of the business.I graduated from Qassim University with a bachelor's degree in electrical and electronics engineering, which equipped me with the technical and analytical skills to excel in my current role. I also have extensive experience in the specialty coffee industry, having worked as a retail salesworker and a barista at Piccolo Coffee Roasters for more than a year. I gained valuable skills in customer service, quality control, team leadership, and creative advertising, which I apply to enhance the operations and numbers of the company.I am passionate about learning new things, solving problems, and creating positive impact. I am always looking for opportunities to improve myself and the organization I work for. I am also an extroverted and detail-oriented person who enjoys interacting with people and paying attention to the finer aspects of businesses development.