organise stock and equipment, order supplies and oversee building maintenance ,cleanliness and security , plan and work to budgets, maximise profits and achieve sales targets set by head office , control takings in the restaurant and administer payrolls , recruit new staff, and train and develop existing staff , coordinate staff scheduling and rotas, and motivate and encourage staff to achieve targets , ensure standards of hygiene are maintained and that the restaurant complies with health and… Show more organise stock and equipment, order supplies and oversee building maintenance ,cleanliness and security , plan and work to budgets, maximise profits and achieve sales targets set by head office , control takings in the restaurant and administer payrolls , recruit new staff, and train and develop existing staff , coordinate staff scheduling and rotas, and motivate and encourage staff to achieve targets , ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations , ensure high standards of customer service are maintained , implement and instil in your team company policies, procedures and ethics , handle customer complaints and queries , implement branded promotional campaigns from head office, including the handling of pointof-sale promotional materials, or devise your own promotional campaigns , prepare reports and other performance analysis documentation , report to, and attend regular meetings with area managers or head office representatives , establish relationships with the local community and undertake activities that comply with the company's corporate social responsibility programmes. Show less

As an Assistant Manager support the Restaurant General Manager (RGM) as a key leader in the ,store. also responsible for directing the daily operations of a restaurant in the RGM's absence ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory ,management, team management, recruiting and retention of team members, financial accountability and other duties as required or… Show more As an Assistant Manager support the Restaurant General Manager (RGM) as a key leader in the ,store. also responsible for directing the daily operations of a restaurant in the RGM's absence ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory ,management, team management, recruiting and retention of team members, financial accountability and other duties as required or assigned. As Assistant Manager ensures alongside the RGM that the highest quality products and services are delivered to each customer. Other key responsibilities include the management of Shift Managers and Team Members to complete all assigned duties ensuring quality food and a safe place for all employees to work and customers to visit. A successful candidate will have a positive attitude and strong communication skills with a dedication to providing exceptional customer service. Show less

Implementation of the operation standard , supervising crew working in his shift and monitor their performance. Supervise the performance of the team members on daily basis , Make sure that all products are prepared as per the operations standard, Distribute the work flow among the team members , and solve any problems or miss understanding may happen , Coordinate with the , restaurant management in receiving raw materials , Participate inn setting the labor scheduling Participation in handling… Show more Implementation of the operation standard , supervising crew working in his shift and monitor their performance. Supervise the performance of the team members on daily basis , Make sure that all products are prepared as per the operations standard, Distribute the work flow among the team members , and solve any problems or miss understanding may happen , Coordinate with the , restaurant management in receiving raw materials , Participate inn setting the labor scheduling Participation in handling cost control , Participating in handling customer compliant, Participating in the team members training and development in order to enhance their performance . Ensure that preventive maintenance procedures are in place . Coordinate with maintenance department in case of emergencies . Spread team work and customer mania spirit among the team . Ensuring that team members are following safety and security procedures . Performs other duties as required by the restaurant manager. Show less

Check team member uniform is complete and clean , Check that other delivery team members are prepared. Make sure each driver/rider has a delivery cash .float. Check delivery dispatch area and other stations for proper supplies Check product prep levels. Check all printers, computer terminals and telephone lines are in working order. Review the projected deliveries for the shift and the driver’s schedule, making changes if required. Effectively dispatches orders by determining which orders… Show more Check team member uniform is complete and clean , Check that other delivery team members are prepared. Make sure each driver/rider has a delivery cash .float. Check delivery dispatch area and other stations for proper supplies Check product prep levels. Check all printers, computer terminals and telephone lines are in working order. Review the projected deliveries for the shift and the driver’s schedule, making changes if required. Effectively dispatches orders by determining which orders should be delivered by which driver/rider. Monitors and adjusts quoted times. Ensures driver cash out and turnaround times (making a decision to meet the target). The target for an order to leave the restaurant no later than 7 minutes from the time that order was taken. Informs customers of delays. Keeps team informed of performance for in-store time 7 minutes and Delivery under 30 Minutes. Ensures drivers are not dispatching themselves. Reminds drivers to verify “extras” (such as .beverages, premiums). Pairs orders when appropriate. Monitors the rack times Knows location and status of drivers. Is aware of traffic conditions, sales volumes, and other issues. Checks with RGMs periodically for additional needs. Informs the RGM of any potential problems faced by the driver/rider at customer’s door. Updates the Delivery Tracking charts. Helps to pre-identify .the orders destinations on the map to speed up the driver/rider’s turnaround .Cash reconciliation of all drivers/riders, including paid out for petrol etc , Keeps the dispatch area clean and tidy. Make sure your area is clean /Communicate status of the shift with the next delivery dispatcher and drivers riders . Make sure all drivers/riders have correctly registered their mileage. All cash reconciliation for drivers/riders are completed and signed off by the duty manager Show less