Ahmed Abdo Email & Phone Number

Cairo Governorate, Egypt

Cairo Governorate, Egypt

• Be the primary point of contact and build long-term relationships with customers• Help customers through email, phone, online presentations, screen-share and in person meetings• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors• Ensure the timely and successful delivery of our solutions according to customer needs and objectives• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders• Forecast and track key account metrics• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations• Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis• Monitor and analyze customer's usage of our product• Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships• Liaise between the customer and internal teams

Cairo Governorate, Egypt

• Lead of contracting process for deals meeting regional criteria for Deal Manager Engagement.• Responsible for the overall direction, coordination, implementation, execution, control and completion of the contracts process for strategic transactions.• Provide expert advice to sales to ensure the successful administration of complex non-standard business deals.• Provide support to sales on customer negotiations of business terms for standard deals.• Assist sales in identifying language approval issues, the relevant approver, and alternative approaches.• Engages legal for complex contracting.• Provide deal support beyond the boundaries of a region or country.• Make a close plan that will identify key milestones and potential issues.• Advice sales on the appropriate contract terminology to ensure the contract term requests.• Continuous training to sales on Business Practice pricing and approval.

Al-Khobar, Saudi Arabia

Develop and implement specific customer account and opportunity plans supporting company goals and quota objectives.Engage effectively entire sales personnel to develop and implement customer account plans.Manage and stimulate revenue through complex, multiple go-to-market strategies.Manage and execute sales process and activities effectively.Negotiate and exchange information with all levels of management within enterprise.Generate and manage new business within assigned accounts.Identify, develop and approve to develop and manage sales strategy.Report and forecast sales every week and month.Support marketing team to identify and execute plans for market awareness, client case studies and vertical market growth within assigned territory and accounts.Attain knowledge on client’s business and information security environment.Identify client referral and coordinate communication to direct sales team.Define and convey additional client training programs.Manage and update customer relationship tools for each client interaction.Process sales order information accurately.Develop relations with multiple clients and local media internal constituents to identify client needs and develop solutions.

Nasr City - Cairo

Launching incentive programs to generate and increase sales. Coordinating and supervising the day-to-day sales efforts of the team. Assisting Account Executives in the preparation of proposals and presentations. Training and coaching team members on selling techniques. Setting examples for other staff in areas of personal character, commitment and work habits. Reducing shrinkage by managing loss prevention techniques. Leading, directing and motivating the sales team. Gaining a thorough understanding of every customer's needs in order to offer them the best solution. Presiding over weekly staff meetings. Conducting real-time phone monitoring of staff. Maintaining staff attendance and punctuality reports. Promptly handling customer complaints. Field training new sales representatives. Monitoring and responding to changing service level requirements. Maintaining accurate records of customer contracts. Attending all company departmental and general meetings. Completing all sales paperwork. Recruiting sales representatives. Carrying out staff performance reviews. Addressing individual and group training needs.

• Lead of contracting process for deals meeting regional criteria for Deal Manager Engagement.• Responsible for the overall direction, coordination, implementation, execution, control and completion of the contracts process for strategic transactions.• Provide expert advice to sales to ensure the successful administration of complex non-standard business deals.• Provide support to sales on customer negotiations of business terms for standard deals.• Assist sales in identifying language approval issues, the relevant approver, and alternative approaches.• Engages legal for complex contracting.• Provide deal support beyond the boundaries of a region or country.• Make a close plan that will identify key milestones and potential issues.• Advice sales on the appropriate contract terminology to ensure the contract term requests.• Continuous training to sales on Business Practice pricing and approval.

Cairo Governorate, Egypt

• Follow up on P&L and accounts receivables. • Create and exploit opportunities for sales orders, forecast accurately the future business and overall to achieve all defined sales targets.• Having strong customer contacts and database in many different sectors (training, petroleum, pharmaceutical and banks) helped me in achieving company's targets: Supplying all the training needs for different departments.• Create interest to gain acceptance and to meet the customer defined business requirements.• Searching for relevant product promotions & email shots.• Assisted training manager in developing Training Program, which has successfully standardized procedures and enhanced office workflow.• Presenting courses to match the employee’s needs.• Ensure Employee satisfaction through coordinating between training vendors and the employees.• Analysis of client business (employees) to implement appropriate training actions.• Making survey about market through which increase our awareness of the training needs. • Maintain an up to date marketing database - Acquire and develop knowledge of competitions and strategies.