Responsible of providing exceptional service to customers through inbound and outbound calls.E-commerce WhatsApp, emails, phone calls online marketing.Assist clients with various questions co relat to their productsExperience in warehousing. And case reportingManage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationMeet personal/customer service team sales targets and call handling quotas