- Design, roll out and monitor and effective and robust painter program nationally to meet growth targets. - Monitor purchase trends of painters such as what they buy and where they buy from and identify areas of opportunity to enhance customer experience and performance - Develop and roll out initiatives by using data driven approach to encourage sell outs as per alignment with sales and marketing team- Help the painter organisation in their daily on ground activities (Painter… Show more - Design, roll out and monitor and effective and robust painter program nationally to meet growth targets. - Monitor purchase trends of painters such as what they buy and where they buy from and identify areas of opportunity to enhance customer experience and performance - Develop and roll out initiatives by using data driven approach to encourage sell outs as per alignment with sales and marketing team- Help the painter organisation in their daily on ground activities (Painter Meets, BBTs, Complaint Resolution, Product Briefings)- Identify painter needs and come up with ways to address those needs incorporating them in the painter program- Engage painters on Pocket-Heart- Mind approach as per SESAME guidelines and ensure relationship building sustained over time by winning with painters and gaining painter loyalty- Arm Painters with Enablers/Tools, to help them convert Home-Owners such as Brand demonstration tools Product knowledge brochures- Work on painter skill building/training/capability development to aid in consumer conversions- Work on various initiatives to improve on communication to painters- Help develop a centralised Customer Contact Centre as a centralised service based on regional guidelines- Roll out of regionally aligned softwares within Contact Centre such as Case CRM, CRM Pro, SAP Saturn and QR/Bar Code aligned Painter Loyalty Program- Spend time in market for self and competitor analysis Show less

Regional liaison for On-ground implementation and operational roll out of Customer Marketing, Sales Excellence, Distributor Deployment and Brand Marketing initiatives e.g POST, Painter, In-Store, Customer Complaint, NPD Roll Out, Forecasting, Sales Analysis, Customer Profitability, Distribution Expansion. Etc.• Effective Painter Management through Sales Reps, ensure proper engagement and activation of Painters and liaison between CM team for effective Painter Meets at regional… Show more Regional liaison for On-ground implementation and operational roll out of Customer Marketing, Sales Excellence, Distributor Deployment and Brand Marketing initiatives e.g POST, Painter, In-Store, Customer Complaint, NPD Roll Out, Forecasting, Sales Analysis, Customer Profitability, Distribution Expansion. Etc.• Effective Painter Management through Sales Reps, ensure proper engagement and activation of Painters and liaison between CM team for effective Painter Meets at regional level• Ensure effective POST Installations in the region, ensure POST Machines stay active and productive throughout the year• Liaison with CM team for timely maintenance of machines and resolve complaints (If any), keep a thorough check and maintain in-store branding and lead Eden at regional level through coordination with CM team• Shop boards installation as per requirement, following company procedures, negotiations with Shop board tax authorities with regards to the annual shop board taxes.• Accurately forecasting requirement of the market (Monthly line wise forecast accuracy to fall within a band of +-5%) and to implement. • Debtor review preparation and analysis, prepare quality Monthly Business Review for the region and market visits for self and competitor analysis. • Actively doing margin analysis for different product and territories, cheque bouncing analysis and constant follow up to recover on monthly basis and Dealer target consolidation for both Dulux and Non Dulux products. • Channel analysis to help in expansion of counters and reduction in bad debt and overdue. • Dealer documentation collection with smooth and error-free process in credit limit revision and other processes related to credit limits. • Laison with customer services to help trade team in timely complaint resolution. • Managing all information from region for ensuring smooth continuity of foreign schemes. • Execution of marketing initiatives by coordinating with all stake holders in the region. Show less

• Provide technical support to the Official Spokesperson Planning Commission in planning and organizing development communication activates and advocacy campaigns• Monitor and assess the outcomes of Brand Pakistan Initiative taken by Ministry of planning, Development and Reform, to improve its efficiency and quality delivery. • Develop Communication strategies for external communication with partners such as INGOs, Private Sector and other government institutions. • Implement and… Show more • Provide technical support to the Official Spokesperson Planning Commission in planning and organizing development communication activates and advocacy campaigns• Monitor and assess the outcomes of Brand Pakistan Initiative taken by Ministry of planning, Development and Reform, to improve its efficiency and quality delivery. • Develop Communication strategies for external communication with partners such as INGOs, Private Sector and other government institutions. • Implement and analyze the communication strategies to create a development narrative.• Coordinate and collaborate with Private Sector, government institutions and INGOs to organize training workshops (Capacity building training workshops) and other tasks.• Research and Develop Communication material such as Newsletters, magazine (Development Insight) • Support the Development Communication team in engaging with media. • Develop and write content for digital media. Show less

As a YDF, I am appointed in the Minister’s Office:• Looking after the research needs of the Office of the Minister for Planning Commission.• Develop Policy Papers and Research Essays, counteracting sociopolitical, economic and strategic issues in Pakistan with Policy Recommendations.• Collect and disperse authentic data on CPEC and other projects under MOPDR, to successfully counteract negative propaganda. • Develop ideas and campaigns for the Minister, for constructive… Show more As a YDF, I am appointed in the Minister’s Office:• Looking after the research needs of the Office of the Minister for Planning Commission.• Develop Policy Papers and Research Essays, counteracting sociopolitical, economic and strategic issues in Pakistan with Policy Recommendations.• Collect and disperse authentic data on CPEC and other projects under MOPDR, to successfully counteract negative propaganda. • Develop ideas and campaigns for the Minister, for constructive utilization of Social Media for mass awareness and nation building.• Develop talking points and researched facts for the Minister's Research Cell. Organized and managed the initiatives taken by the Minister himself, which are as follow:• Global Competitiveness Index (GCI)• Early Childhood Development (ECD)• “How Nations Develop” Educational TV series • Round Table Conferences on Small and Medium Enterprises• Round Table Conference on Marketing Pakistani Cuisine Internationally • Round Table Conference on promoting sports culture in PakistanApart from that, this program has also provided me an opportunity to initiate my own Development projects such as: • Start Up Pakistan Expo and Platform• #AskTheMinister Social Media Campaign • Civil Society Capacity Building Project on CPEC• Pakistan Development Magazine Other minister’s office tasks:• Daily International Brief (Guardian, BBC, Independent, DW.Com)• Weekly Global North Think Tank Report (UK, Germany, Latin America)• Weekly International Relations Report (Diplomat, CFR, Foreign Policy, Foreign Affair) • Macro Project: National Competitiveness Policy (Review existing Recommendations/ documents/ manuals) Show less

Investigated and diagnosed the issues with CureMD application by testing, evaluating and validating the application. Accepted ownership of issues and developed solution by preparing and evaluating alternative workflow solutions. Held regular meeting with software developers to rectify issues and help improve the overall functionality of the CureMD application. The job required excellent communication, time management and problem solving skills.

Assisting the John Lewis Customers with their queries and complaints, solving their problems via Email and phone calls and providing feedback using the John Lewis Data Management System. The Job required time management, problem solving skills and effective communication skills.

Creating awareness about International Refugee Law in Glasgow and adjoining areas. Participated in fundraising and public meetings.

Report formation, evaluation of data and Reporting back to Counsel General. Assisted the counsel general in day-to-day task. Managed Pakistani student community in Scotland.