• Responsible of 3 Senior Trainers & 7 On ground Trainers across UAE.• Online, Live, Classroom & offline Training Strategy planning aligned with yearly organizational goals.• Project planning of Huawei devices new launches & sales tracking according to product lifecycle scheme & organizational objectives.• Designing Huawei Experience Stores training strategy & Display Guidelines.• Developing products & soft skills training materials matching different device categories.• Organizing & hosting global launch events.• Planning training for key distribution retailers across UAE.• Assisting Marketing with promotional activities such as live streaming and POSM checking.

• Responsible of AUH & ALAIN on ground retail training team.• Project planning of Huawei devices new launches & sales tracking according to product lifecycle scheme.• Training content and competition analysis creation.• Organizing & hosting launch events.• Conducting training to key distribution retailers across UAE.• Mobile broadband devices technical support.

-Building A Cost Study for Service department in order to reach 30% Profit Margin and to be self sustained. -Revise Contracts Costs with Subcontractors to Reach Accepted Target of Service Across Egypt. -Responsible of Android Stare OS Sales for Distributors at Egypt, Sudan and Nigeria. -Landed INONE Company (Lenovo Mobile Re seller) As a Android Star OS user in their upcoming Smart Phones. -Negotiated Conversion from SAP ERP to BMC Remedy for smooth Service Centers Operations and Reached an initial Agreement. -Installing New POS system in all Service Centers. -Building 40 Service centers Across Egypt For one of the lead Mobile Phone Manufacturers in Egypt. -Training Over 300 Employees (Area Sales Managers, L1 & L3 Engineers, Retail Executives & Promoters ) Across Africa. -Creating Training Material for Employees From Various Departments With New Launch Specifications, Service Bulletins. -Created and Managed Lava Knowledge Management Portal for Middle East And Africa. -Building 2 Repair Factories in Egypt. -Developing WH Structure & Planning For Spare Parts and Tools for Egypt Business. -Assisting the HOD in All KPIs Related Issues and supervising on all ASMs Across Africa.

-Constructing P&L & Cost Study for the Project with 33% Profit Margin which we Have exceeded it by 3 %. -Calculated Financial P&L,Cash Flow, COGS, CapEx & OpEx Cost and Supervision Cost According to The Project Scoop Of Work. -Landed a PO with for 30 Million EGP between my former Company ALKAN Networks and Vodafone for installing new upgrade for SW at Vodafone Telecom Sites. -Trained 10 Teams Consists of 40 Employee in the LTE Installation Process to achieve Maximum Efficiency which is illustrated by the Project Revenue of 36% Profit margin. -Constructing P&L & Cost Study for the Project with 33% Profit Margin which we Have exceeded it by 3 %. -Calculated Financial P&L,Cash Flow, COGS, CapEx & OpEx Cost and Supervision Cost According to The Project Scoop Of Work. -Installing More than 100 LTE Sites with 35% Profit Margin.-Constructing P&L for the Project with 33% Profit Margin.-Negotiate and made Agreements with Contractors, Procurement team & Safety Officers.

-Focused in Maintenance Contracts,Costing,P&L Creation and budgeting for the Northern Region with Quarterly profit of 600K. -Awarded the Best Serviced Region Across Egypt for 2 Years in a Row.-Responsible of Alexandria & Delta Area Network Maintenance (13 Gov & 2000 sites) including Remedy Monitoring, Problem Rectification & Preventive Maintenance.-Lead The Remedy Network Monitoring Team.-Ericsson Technical Support for Egypt Northern & Delta Region.-Managing and Focused in Training & Development of 96 employees including Engineers, power Technicians, AC Technicians, Telecom Technicians & Drivers.

Full Maintenance of all Vodafone Network Equipment Across Northern Region

New Link (Indoor, Outdoor Units) Installation, Upgrading, Roll Out & Cut Over.

Maintenance of NOKIA Phones According to it's Well known Procedures in a Team Work Environment Which i Held the Position of Technical Support in It.