Pre- Opening

IT Manager

Project ManagementTeam ManagementBudget ManagementReducing expenses.Drive for Results. Team Leader Task Force Expert

1- Working as one Team. 2- Ability to deliver extraordinary levels of customer service and provide creative solutions to our guests3-Prepare the Budget.4-Serve as primary contact for all servicing of running systems. 5-Maintain maintenance contacts.6-Monitoring the computers hardware and a log of all services calls on computer hardware 7-Handling the performance of the computer software and maintain a log of performance reports, error 8-and integrity check reports… Show more 1- Working as one Team. 2- Ability to deliver extraordinary levels of customer service and provide creative solutions to our guests3-Prepare the Budget.4-Serve as primary contact for all servicing of running systems. 5-Maintain maintenance contacts.6-Monitoring the computers hardware and a log of all services calls on computer hardware 7-Handling the performance of the computer software and maintain a log of performance reports, error 8-and integrity check reports, system malfunctions and solutions 9-Following the corporate approved programmed and changes to the hotel applications. 10-Preparing the technical and user documentation, system reports and newsletters 11-Complete and distribute a monthly activities report to Corporate Vice President - Information Technology12-Managing the operation, Assist Heads of Department and The Departmental inquires, request.13-Performs related duties and special projects as assigned.14Undertaking routine preventative measures and implementing, maintaining, monitor network. Show less

1-Ability to deliver extraordinary levels of customer service and provide creative solutions to our guests2-Prepare the Budget.3-Serve as primary contact for all servicing of computer PC hardware 4-Maintain licenses for all software and ensure that all systems are covered by the proper maintenance contacts5- Handle the whole IT inventory of computer related supplies 6- Maintain a log of all computer hardware and a log of all services calls on computer hardware 7-Monitor… Show more 1-Ability to deliver extraordinary levels of customer service and provide creative solutions to our guests2-Prepare the Budget.3-Serve as primary contact for all servicing of computer PC hardware 4-Maintain licenses for all software and ensure that all systems are covered by the proper maintenance contacts5- Handle the whole IT inventory of computer related supplies 6- Maintain a log of all computer hardware and a log of all services calls on computer hardware 7-Monitor the performance of the computer software and maintain a log of performance reports, error and integrity check reports, system malfunctions and solutions 8-Install and test corporate approved programmed changes to the hotel computer systems 9-Investigate and report software problems to the vendor, or MIS regional, area or corporate office 10- Team Leader. 11-Maintain technical and user documentation, system reports and newsletters 12-Complete and distribute a monthly activities report to Corporate Vice President - Information Technology13-Managing the operation, Assist Heads of Department and The Departmental inquires, request.14-Performs related duties and special projects as assigned.15-Undertaking routine preventative measures and implementing, maintaining, monitor network. Show less

 Team leader for the IT Division  Dealing with the customers, suppliers and contract renewal. Resolve problems for clients & guest inquiries. Carries out monthly departmental Standards reviews with each Department head in line with agreed standards Maintains standard according to IHG standard . Handling the guest complains. Handling IT cases, disaster recovery. Monthly report send to MEA IT Director with activities, achievement. Submit Offers and… Show more  Team leader for the IT Division  Dealing with the customers, suppliers and contract renewal. Resolve problems for clients & guest inquiries. Carries out monthly departmental Standards reviews with each Department head in line with agreed standards Maintains standard according to IHG standard . Handling the guest complains. Handling IT cases, disaster recovery. Monthly report send to MEA IT Director with activities, achievement. Submit Offers and invoices and decrease any extra amounts.  Managed a team of 6 team members (IT Help Desk , IT Coordinator , IT Supervisor ) Identifies and analyses the training and development needs in the Hotel. Supervise the technical staff and the operation. assemble computers and maintain servers Training and technical support for users with varying levels of IT knowledge and competence Handling the backup process by using the ARC serve + San Storage Administration responsibilities on sales movement and store movement and handling the budget with the IT manager and the financial return, saving cost Identifies and analyses the training and development needs in the 4 Hotels and prioritizes such  Assist Heads of Department and The Departmental Trainers to prepare training and development plans for their departments. Develops and implements formal training plans for Training Department Team. Organizes and conducts employee orientation in line with corporate standards. Conducts and evaluates off-job training as required. Identifies, coordinates and evaluates all internal and external cross-exposure training, completed within the hotel and with other hotels. Delivers briefings of internal operation to IT members, Committee and keeps them informed of the daily issues, projects Show less

 Completed Successfully the Pre-opening for 1000 Rooms ( Complex 3 Property) Installing, supporting and maintaining new server hardware and software infrastructure; Setting up user accounts, permissions and passwords and implement the policy as per the company standard Monitoring the network usage; Supervising other staff, for example help desk technicians; Handling the guest inquiries Handling the clients inquires including the admin requirements Preopening Start… Show more  Completed Successfully the Pre-opening for 1000 Rooms ( Complex 3 Property) Installing, supporting and maintaining new server hardware and software infrastructure; Setting up user accounts, permissions and passwords and implement the policy as per the company standard Monitoring the network usage; Supervising other staff, for example help desk technicians; Handling the guest inquiries Handling the clients inquires including the admin requirements Preopening Start the pr-opining by install all Door Lock by Ving card System preopening of Port Ghalib Hotels-Sun international Build the Network Solution in Warehouse Contribution with Act Company in installation of Complex Hotel System in ort Ghalib – Building the network infrastructure and installation in Red Sea Design the Network project in the caravans in Port Ghalib during the Preopening. Contribution in Preparation All the plane project Building of port Ghalib since opening installing the network remediation in Port Ghalib Resort with many agencies (Raya – Ericsson – ACT-Yalla BT) Show less

Egypt National ( Alkharafi Group )