Ahmed Ali Email & Phone Number

United Arab Emirates

United Arab Emirates

• Greeting customers, responding to theirenquiries / improving engagement with merchandiseand providing outstanding customer service.• Responsible to provide an elevated and luxuriouscustomer journey to each client through brand,building loyalty and recruit new clients to achieveand exceed individual and store goals.• collect data on customer behavior, top sellers, andslow movers which will be a key input for businessreviews.• Engage in upselling, cross-selling and multipleselling for all product categories.• Follow up over phone and email after inquiries aregenerated at the stores.• Work as a team towards meeting targetsand KPI's.• Ensure customer data is properly captured inadherence to marketing team requirements.• Operating cash registers, managing financialtransactions, and balancing drawers in the outlets.• Maintain required records, prepare & submit DSRprovide feedback and serve as the direct point ofinteraction between customers and otherstakeholders.• Ensure that the shop is always well maintainedand represents the company's image.• Provide input on what's working well/what's notworking well within the store.

United Arab Emirates

• Maximizing sales and providing excellent customer and after- sales service.• Developing new clients and consistently strengthening existing client relationships.• Supporting management in-store processes to ensure compliance and standards.• Making suggestions for gift-buyers.• Design appropriate strategies that will help each client to meet financial goals.

United Arab Emirates

Overseeing day-to-day managerial tasks, such as store operations, financial targets, merchandizing requirements, recourse planning, staff wellbeing, and store presentation (i.e. visual merchandizing). • Identify current & future customer requirements and conduct frequent market (and competitor) research in the form of periodic reports presented to (regional) leadership.• Lead frequent catch-up meetings with (assistant) managers and staff on financials, KPIs, opportunities and brand awareness.• Heavily involved with the Learning & Development of staff to ensure performance goals, and ultimately promotions are achieved.• Being exemplary to staff in terms of providing exquisite customer service, technical “know-how” and understanding of key processes (such as “Asset Protection”) and providing frequent training thereof.

City Stars Egypt

• Deliver against all KPI’s to reach and exceed personal sales goals and targets.• Providing excellent customer service.• Performing visual merchandising.• Sending daily and weekly reports to the management.• Managed to reach the given targets and created new selling strategies.