Front Desk Receptionist
• Greeted, registered, and assigned rooms to guests• Operated the switchboard and PBX• Answered telephonic and in-person queries related to hotel services and resolved any issues• Processed guests’ check ins and outs• Prepared and completed room and restaurant bills• Assisted guests’ in storing valuables in secure deposit box• Liaised with other departments of hotel• Handled payments through cash, cheeks and credit cards