Political Researcher for Arkan Center for Research and PublishingResponsibilities:Collect, analyze, and use data related to a variety of political topics.Ensure data sources are significant trusted sources to ensure the accuracy and objectivity of the research.Published Work:The future of the international system in light of the emerging COVID-19 Pandemic.Saudi Emirati Relations: Prospects for Cooperation and Conflict in the Middle East.The Status of Muslim Minorities in the South American continent.The Status of Muslim Minorities in the Sino-Indian Sub-continent.

Administrative Assistant for the CEO of Oasis Pool Warranty and Service, LLC (Daniel Fernald), working through Virtual Worker Now Outsourcing company. Key Responsibilities:Maintain calendars and schedule appointmentsRename and organize business documentsSend and respond to business emailsMake and answer phone callsDesign and update the company’s websiteConduct market research, and prepare reportsCurrent Projects: Setting up an online checkout page for the company’s website (https://www.oasispoolwarranty.com/) Setting up an Online Gallery, and a dedicated Page for the company's Plans for maintaining Commercial Pools

Worked as REV Fulfillment Orders Virtual Assistant for REV, through Virtual Worker Now Outsourcing Company. Responsibilities:Handle requests sent by the customer service department to the vendor to resolve various issues or complaints.Handle the vendor’s queries with different departments of REV.Gather reports, organize them in sheets, and present if needed to the relevant departments to reach a solution or to improve the workflow.Achievements:Top Agent within the first month.Handling more than 100 Ticket on Daily Basis

Worked as Sales Associate and Customer Service Advisor for: Hilton US account, through Sutherland OutSourcing companyResponsibilities:Provide exceptional customer service to Hilton guests, answering inquiries and resolving issues promptly and professionally.Promote and sell Hilton products and services, meeting or exceeding sales targets.Maintain a thorough knowledge of Hilton products, services, and promotions to provide accurate information to guests.Achievements: Top Performer Agent in the Customer Service Department for three months

Worked as a first-line International Technical Support Advisor for Mobile and Home Broadband services at Vodafone UK.Responsibilities:Provide technical support to Vodafone UK customers for mobile and home broadband services.Troubleshoot and resolve technical issues in a timely and professional manner.Maintain a thorough knowledge of Vodafone UK’s mobile and home broadband products and services to provide accurate information to customers.