Used Car Purchaser At CPOV Al Masaood Automobiles Abu Dhabi,- Valuate trade in's for 5 of Al Masaood Showroom- Do inspection necessary for used cars we aim to buy.- Make sure used cars I buy generate maximum profit.- Improve our pre-owned division by constantly observing and give suggestions.- Strong knowledge of malty pre-owned Vehicle brands valuations.

Supervising all Operation of Buying and Selling Used Cars.• Control and update vehicles inventory prices based on market study.• Valuate any car to sell or to buy.• Help Dealing with all process of closing the deals (buying cars) .• Make necessary actions to make sure targets are met in both buying and selling.• Double check all cars inventory to assist the condition and to evaluate the best selling price.• Manage and Develop & maintained a wide connection with car dealers for whole sales purposes• Implement work force management and maximizes productivity.• Improve performance by studding statistic and sales history.• Handel customers with sales stuff all the time as a team player.• Motivate stuff and encourage them through positive communication and feedback• Assist and fallow cars service and maintenance.

• Valuate all coming cars.• Handel negotiation and closing deals.• Estimate reconditioning costs for used cars after inspection.• Manage life auction for some cars.• Fallow up customers appointments and coordinating with the call centre.• Help sales team to determine cars actual selling prices.

• Manage & Motivate the CSR's for better productivity.• Created and Organizing the shift schedule for more than 50 employees, using EXCL• Watch the service level and manage the aux timing and meeting for CSR's.• Handle the customer's complaints professionally.• Follow up the customer's cases with other divisions and departments.• Do Training and meeting for the CSR's when needed.• Keep stand by to sort out in case any emergency or to answer to the CSR's.

 Answer Customer calls professionally Respond to customer inquiries. Research required information using available resources. Handle and resolve customer complaints. Provide customers with product and service information. Process orders, forms and applications. Identify and escalate priority issues. Follow up customer calls where necessary. Complete call reports.

 Monitoring and make sure water & Electric meters are working well. Managing to disconnect the service and fallow up in case needed. Enter and calculate the new bills for the customers. Fallow up the billing system and the collection from customers. Calculate the different charge for different class of customers.

 Acting as sales Executive for Arcade Machines for City2000 Company. Import & Export Arcade Machines. Amusement Centre Supervisor. Management Assistant with Al Ansari Exchange. Meeting with different Companies to close deals. Purchasing different equipment’s to the existing 32 branches. Organizing Meeting to finish tasks with Different branches.