Studio M Arabian Plaza by Millennium Dubai-UAE is a lifestyle hotel concept, offering 323 Rooms, Suites and Apartments Acting Rooms Division Manager  Part of the pre-opening team that aided in successfully preparing the hotel for the opening period Prepare performance reports related to the front office Monitoring of guest satisfaction through internal and external portals, such as Revinate, TripAdvisor and IQ Audits. Lead and manage all aspects of the Front Office Department, and ensure all service standards are followed. Member of Executive Team involved in budgeting and strategy for yearly operations. Manage the departmental expenses within the allocated budget. Maximize room revenue and occupancy by reviewing status daily. Analyse rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily.  Monitor high balance guest and take appropriate action.  Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes. Trains cross-train and retrain all front office personnel

Multi property Courtyard by Marriott and Marriott Executive Apartment- Dubai.