1. I have experience in KYC/AML compliance as an Analyst for 18+ months. 2. Have experience in Us mortgage as a Transaction Processing Analyst and Underwriter for 13 months. 3. Completed B.com graduate in School of distance education. Andhra University in the year 2022. Looking for a Job roles like KYC/AML Compliance/Analyst, Risk management or Fraud management Analyst, CRM operations executive
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Customer Advocate AnalystProject Management Institute Jan 2024 - PresentUnited StatesCRM, Data analysis, Problem solving, Market reach, Jira Align -
Sr. Customer Experience AnalystCoinswitch Dec 2021 - Aug 2023Bengaluru, Karnataka, India1. Ensured to get the KYC of the clients to be completed in the timeline from the end-to-end process (AML process) 2. Take care of the documents to process further with manual intervention.3. Positive customer experience was maintained by monitoring through introduction and customer care. 4. Took ownership of enquiries, effectively handling any customer issues to ensure suitable resolutions for customers. 5. Closely monitored and over saw the customer account to get registered successfully and customer care process. 6. Resolved Deposit and Withdrawal issues and refund complaints promptly without compromising customer service. -
Transaction ProcessorConduent Oct 2020 - Nov 2021VizagInto Mortgage Underwriting team -
Senior Fulfillment ExpertSwiggy Nov 2018 - Jul 2020IndiaWas handling multiple process. Like Delivery partner team, Support channel, Start up - Pilot process internally, taking the lead of War rooms. -
Customer Service RepresentativeCogent Labs Jul 2017 - Nov 2018IndiaOn Contract with Flipkart -- Into Customer Service channel -
Senior PractitionerConcentrix Nov 2014 - Feb 2017IndiaAs a Band3 Senior Practitioner - handing the sales channel for HDFC life insurance
Ahmed Basheer Education Details
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Bachelor Of Commerce - Bcom -
Mechanical Engineering -
Mechanical Engineering
Frequently Asked Questions about Ahmed Basheer
What company does Ahmed Basheer work for?
Ahmed Basheer works for Project Management Institute
What is Ahmed Basheer's role at the current company?
Ahmed Basheer's current role is Customer Advocate Analyst.
What schools did Ahmed Basheer attend?
Ahmed Basheer attended Andhra University, Sanketika Vidya Parishad College Of Engg, Pollocks School - India.
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