Experienced Distribution manager with a demonstrated history of working in the luxury goods and jewelry industry. Skilled in Customer Service, Time Management, Leadership, and Supply Chain Management.- Effectively manage and mentor team of 40 while maintaining a high-level team performance through meetings, mentorship, and individual evaluationsAnalyze the business against company metrics and communicate risks and opportunities to the management team- Work with the production department to review supply chain logistics and identify production issues and communicate to sales team. - Ensure all Standard Operating Procedures are up to date and continuously work on improvements to current processes to help streamline production to both inbound and outbound merchandise flows- Responsible for updating, maintaining, and distributing daily KPI reports to appropriate stakeholders- Contribute to the preparation of quarterly budgets and yearly forecast- Develop new hire and onboarding training on an as needed basis- Provide exceptional customer service and promptly respond to customer inquiries timely