Ahmed Eisa Email & Phone Number

Saudi Arabia

• Working on STC’s MPLS consolidation project to replace CISCO 7600 PEs with ASR9K PEs and migrate the services to the 9K PE.• Working on solution designs for existing setups on the 7600 PEs to assure prober functionality on ASR 9K.• Leading a migration team with the below responsibilities:- Prepare the needed configuration of services on ASR 9K PE after translation from IOS to IOX.- Prepare the physical port mapping between the 7600 and ASR 9K tacking into consideration SFPs… Show more • Working on STC’s MPLS consolidation project to replace CISCO 7600 PEs with ASR9K PEs and migrate the services to the 9K PE.• Working on solution designs for existing setups on the 7600 PEs to assure prober functionality on ASR 9K.• Leading a migration team with the below responsibilities:- Prepare the needed configuration of services on ASR 9K PE after translation from IOS to IOX.- Prepare the physical port mapping between the 7600 and ASR 9K tacking into consideration SFPs types, live power levels and ports’ status.- Migrate the services (Enterprise L2VPN, L3VPN, Internet…) from the 7600 to the ASR 9K during MDTs and assure service normal operation after migration.- Offloading 7600 Box and cleanup it configuration after migration. Show less

• Lead the design function of the IP/MPLS Fixed Network to provide network/customers setups that meet business needs. • Lead the planning function in the IP/MPLS Fixed Network to by translating business goals into KPIs and issuing network short and long term plans.• Lead strategic initiatives, cross-functions programs, and process improvement for the Fixed Network/business.• Promote new services, solutions, and technologies for the Fixed Network/business.• Manage the budget… Show more • Lead the design function of the IP/MPLS Fixed Network to provide network/customers setups that meet business needs. • Lead the planning function in the IP/MPLS Fixed Network to by translating business goals into KPIs and issuing network short and long term plans.• Lead strategic initiatives, cross-functions programs, and process improvement for the Fixed Network/business.• Promote new services, solutions, and technologies for the Fixed Network/business.• Manage the budget planning for the fixed network, prepare the needed BCs, issue purchase orders and participate in costing exercises for new services• Responsible for all new products evaluation, testing, and integration with IP/MPLS Fixed Network.• Responsible for vendors’ selection and handling during evaluation, ordering and implementation phases.• To ensure the best network performance and customer experience by measuring/enhancing network and services KPIs.• Assuring the development of both technical and professional skills for all staff by monitoring staff performance, and putting technical and soft skills development plans. Show less

Egypt

• Responsible for developing new services, solutions and products within Vodafone Egypt IP/MPLS Fixed Network by defining capability, technical specifications and end-to-end service flows.• Provide end-to-end solutions for corporate customers including technical and financial aspects.• Responsible for the selection and the technical assessment of VF’s Fixed Network equipment to fulfill the needed functions, features, performance and capacities.• Production of High and Low Level… Show more • Responsible for developing new services, solutions and products within Vodafone Egypt IP/MPLS Fixed Network by defining capability, technical specifications and end-to-end service flows.• Provide end-to-end solutions for corporate customers including technical and financial aspects.• Responsible for the selection and the technical assessment of VF’s Fixed Network equipment to fulfill the needed functions, features, performance and capacities.• Production of High and Low Level Design (HLD / LLD) documents to clearly describe all aspects of new network/customer designs, products and services.• Set up, evaluate and test new network/customers setups, new equipments and products’ capabilities in the lab and pre-production environment.• Vendor selection and handling in projects including new products, services, purchase orders, and first deployment.• Perform the first implementation for any Network design, customer’s solution, or service in the Data Network to insure prober function.• Acting as technical consultant of customer’s internal network and setups to achieve the desired class of service.• Work on the reports amd network problems raised from the Customer Experience and Operations teams and provide technical guidance/solutions to insure the optimal performance.• Setting KPIs, short and long term plans, phasing and network activities scheduling in VF’s Fixed Network to achieve the business goals.• Network capacity management through utilization monitoring, HW expansions, bandwidth approvals, upgrades and migrations. • Responsible for budget planning for the fixed network, prepare the needed BCs, and participate in costing exercises for new services. Show less

Egypt

• Lead the Network Configuration function in the IP/MPLS Fixed Network to achieve business goals. • Standardizing configuration models on VF Fixed MPLS network and Ensuring that configuration is done according these standards.• Align with the business department regarding forecast and customers projects to assign the needed resources and agree on the implementation phases. • Allign with the planning team for needed network activities and projects and agree on a short and long term… Show more • Lead the Network Configuration function in the IP/MPLS Fixed Network to achieve business goals. • Standardizing configuration models on VF Fixed MPLS network and Ensuring that configuration is done according these standards.• Align with the business department regarding forecast and customers projects to assign the needed resources and agree on the implementation phases. • Allign with the planning team for needed network activities and projects and agree on a short and long term plans of execution. • Agree on the prober workflows, processes and SLAs to assure smooth achievement of business goals.• Assure prober handling of enterprise customers requests on both technical and response time levels.• Assuring the development of both technical and professional skills for all staff by monitoring staff performance, and putting technical and soft skills development plans.• Responsible for handling network/customers issues during the implementation and migration phases of network and customers activities till delivery and acceptance.• Responsible of developing software tools to ease and automate daily configuration tasks (Such as ADSL Pro & SDSL Pro).• Assuring the development of both technical and professional skills for all staff by monitoring staff performance, and putting technical and soft skills development plans. Show less

Egypt

• Preparing and applying the low level configuration scripts on all Fixed Network’s nodes (Access, Aggregation & PEs) in all planned network activities.• Handling customers’ configuration on Vodafone MPLS network including setup changes, technical assignment, testing, low level and end-to-end service configuration.• Assist customer with modifications in his own network to enable proper interworking with VF network.• Responsible of developing software tools to ease and automate daily… Show more • Preparing and applying the low level configuration scripts on all Fixed Network’s nodes (Access, Aggregation & PEs) in all planned network activities.• Handling customers’ configuration on Vodafone MPLS network including setup changes, technical assignment, testing, low level and end-to-end service configuration.• Assist customer with modifications in his own network to enable proper interworking with VF network.• Responsible of developing software tools to ease and automate daily configuration tasks (Such as ADSL Pro & SDSL Pro).• Work with the design team in new technologies, nodes and validating network/customers’ setups.• Responsible for creating the detailed IP solution document of network and customers’ setups.• Responsible for impact and risk assessment of proposed network changes.• Managing IP ranges of the network node & Internet address space.• Last level of escalation for individual/global (network) issues, ensuring proper and timely handling of complaints related to Fixed area.• Ensure highest network quality, availability and resilience through development and implementation of enhancement projects and work streams.• Ensuring proper escalation of technical problems to vendors and managing execution provided solutions.• Responsible for software and hardware upgrades of network nodes keeping on track the roadmap and support life cycle. Show less

Egypt

• 1st level of support for enterprise customers technical issues.• Follow up and Troubleshoot physical connections problems with field engineers/technicians.• Send notifications and align with enterprise customers on planned network activities and outages.• Generate periodic incidents and trouble tickets reports for enterprise customers.

Egypt

• Responsible of installing ADSL service at customers’ premises. • Configuring ADSL routers/modems for ADSL customers.