Ahmed Elbehiry Email & Phone Number

Abu Dhabi, United Arab Emirates

Abu Dhabi Emirate, United Arab Emirates

-Strategized project objectives and scope, developing comprehensive project plans with clear timelines, budgets, and resource allocation.-Partnered with external vendors, negotiating contracts and SLAs, ensuring timely delivery, and resolving execution issues.-Facilitated cross-departmental communication to align internal teams with project goals and deadlines.-Utilized project management tools to oversee milestones and deadlines, monitor KPIs, and proactively manage project risks.-Engaged stakeholders through continuous communication, managing expectations, collecting feedback, and adapting plans for satisfaction.-Ensured quality standards by monitoring team performance and vendor output, addressing any issues impacting timelines or deliverables.-Conducted post-project evaluations, analyzing KPIs and documenting insights to promote continuous improvement.

Abu Dhabi, United Arab Emirates

-Proficiently enhance call center operations by monitoring system performance, diagnosing and resolving issues. -Successfully achieve financial targets through precise performance requirement estimation and meticulous annual budget preparation.-Regularly present comprehensive monthly and annual call center action plans and objectives.-Lead recruitment, training, and supervision of employees, implementing robust quality assurance programs, and formulating strategic process improvements.-Oversee all operational facets, set performance targets, and ensure their attainment to consistently exceed customer expectations.-Proactively identify and cultivate new business opportunities across diverse industries, championing the promotion of the company's BPO services and Contact Center Solutions. -Spearheaded the meticulous preparation of technical and financial proposals, ensuring meticulous alignment with client requirements while developing precise forecasts.-Facilitate seamless communication of pertinent details regarding new and existing opportunities with relevant departments.-Assume a pivotal role in the meticulous preparation and submission of requisite documentation and proposals for new RFPs, RFQs, and RFIs.-Establish and nurture strategic relationships with global vendors, fostering an environment conducive to meeting client requirements and cultivating a robust and dynamic sales pipeline.

Amman, Jordan

-Strategically identify and cultivate new business opportunities for Webhelp, with a focus on offering and marketing our services/solutions to expand the client base.-Drive the establishment of potential business partnerships, emphasizing successful collaboration stories.-Take a lead role in preparing and presenting technical and financial proposals, ensuring alignment with client requirements and meticulous forecasting.-Facilitate seamless communication of new and existing opportunities with relevant departments.-Oversee all aspects of client acquisition and inquiry responses.-Develop and execute a comprehensive marketing plan to enhance Webhelp's brand awareness, addressing key factors and elements.

Amman, Jordan

-Orchestrate the identification and pursuit of new client opportunities, strategically promoting and marketing the company's services to facilitate the expansion of the client base.-Direct the meticulous preparation of technical and financial proposals, liaising with Operations, Quality, and training, and Financial and administrative Directors based on potential clients' information.-Oversee all client acquisition activities and adeptly handle inquiries. Methodically devise and execute a comprehensive Marketing Plan to explore potential clients.-Assume responsibility for the effective management of overall client communication, ensuring a seamless and professional interaction.

Amman, Jordan

Amman Governorate, Jordan

-Strategically lead all marketing initiatives, leveraging market research for comprehensive planning.-Oversee the production of promotional materials and campaigns, reporting outcomes to the CEO.-Manage recruitment, set goals, and drive initiatives for new products while overseeing current offerings. -In-depth research informs effective marketing strategies, collaborating with the team for detailed plans.-Provide approvals for creative development and act as a representative in buyer meetings.-Adeptly manage the department budget, ensuring cost-effective marketing plans for products and services.

Dubai South

- Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories, and projecting expected sales volume and profit for existing and new products. - Implements national sales programs by developing field sales action plans.- Maintains national sales staff by recruiting, selecting, orienting, and training employees.- Maintains national sales staff work results by counseling and disciplining employees; and planning, monitoring, and appraising job results.-Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

Dubai, United Arab Emirates

- Managing a portfolio of accounts to achieve long-term success. - Developing positive relationships and handling customers' needs.- Act as the point of contact and handle customers’ individual needs.- Report on the status of accounts and transactions.

Dubai, United Arab Emirates

- Generating new sales using existing and potential customer networks.- Set and track sales account targets, aligned with company objectives.

Cairo Governorate, Egypt

Building 9, 270 St. Off Palastine Rd. New Maadi, Cairo - Egypt

Egypt

Australia

- Presenting VHA services to individual business owners, Small, Mid-Sized, and Large corporations to help them with business lines, and internet services with awesome service and prices.

Egypt

- Selling (Google Ads, Search Engine Optimization, Social Media Marketing, Search Engine Marketing, Mobile App Development, and Website Design); Those were some of the few services that used to be provided for small, Mid-sized & Large Corporations for business owners in the United States, Australia, Canada to help them grow their businesses and get the quick ROI through the different advertising campaigns and marketing strategies offered.

Egypt

- Selling (Google Ads, Search Engine Optimization, Social Media Marketing, Search Engine Marketing, Mobile App Development, and Website Design); Those were some of the few services that used to be provided for small, Mid-sized & Large Corporations for business owners in the United States, Australia, Canada to help them grow their businesses and get the quick ROI through the different advertising campaigns and marketing strategies offered.

Egypt

Egypt

- Serving the subscribers/Users with SiriusXM Sattelite radio when it comes to technical troubleshooting and the subscription details along with the upselling process and handling all their complaints.

Egypt

- Welcoming guests with Hyatt standard procedures and providing them with the best service and CX ever.- Managing with Businesses/Governmental Entities all the requirements for the conferences when it comes to the setup and the F&B services to serve them with excellence.- Selling the ballroom packages to guests who need to do their engagements, wedding, birthday, and proms parties.

Egypt

Egypt