- Responsible for High Level and Low Level Design engineering and network design optimization- Drive increased quality of our network end to end- Provide HLDs, LLDs, modularize and industrialize configuration items and their implementation.- Deploy the network fit for purpose including understanding of how our services/applications layer will runacross the network (capacity, capability, utilization)- Harmonize office network environments and services- Harmonize office… Show more - Responsible for High Level and Low Level Design engineering and network design optimization- Drive increased quality of our network end to end- Provide HLDs, LLDs, modularize and industrialize configuration items and their implementation.- Deploy the network fit for purpose including understanding of how our services/applications layer will runacross the network (capacity, capability, utilization)- Harmonize office network environments and services- Harmonize office LAN services, enable seamless access over a converged wired/wireless network to globalIT systems and- provide guest services for external partner services as well as Third party connectivity- Implement Virtualization and segregation concepts- Conduct proof of concept (POC) validation- Responsible for optimal implementation process that delivers ensured quality.- Decrease the design and implementation costs and to achieve a harmonized & simplified networkinfrastructure Participate in tender processes- Supervision of external supporters and 3rd parties- Quality assurance in the design and implementation process- Support, Test & Accept / Audit the deployed solution- Manage and control the different existing test environments- Define necessary test catalogues and test plans- Responsible to ensure a network documentation- Support the state-of-the art network documentation for the implemented solution that is aligned with TOarchitecture- Ensure the quality of the documentation- Responsible to ensure network harmonization and standardization- Harmonize Security network environments and services- Drive & Support Security Network innovations Show less

Planning and development of Orange data network security Develop and evolve highly available, effective and efficient technology infrastructuresecurity products, services. Design validation for all data network and telecom projects. Capacity planning for data network security components. Optimizing data network security devices. Hardening the network and security devices. Remain at the cutting edge of security issues surrounding network, systems, and… Show more Planning and development of Orange data network security Develop and evolve highly available, effective and efficient technology infrastructuresecurity products, services. Design validation for all data network and telecom projects. Capacity planning for data network security components. Optimizing data network security devices. Hardening the network and security devices. Remain at the cutting edge of security issues surrounding network, systems, and datasecurity as well as striking the right balance between the need to protect data andsystems and the need to run the business with a high level of satisfaction. Design and implement for new VPNs (RA and S2S). Taking the lead in the evaluation of new data network security services and techniques,and coordinating Requests for proposal (RFP) as required. Provide advice on data network security issues, products, technology opportunities andconcepts. Allocates time and resources, works effectively with other departments, analyzes businessand functional requirements, determines security impact and designs security solutionwith assistance from other departments. Lead data network security projects. Show less

1- Conducting operations tasks for various network and Security devices in a multivendor environment (e.g., routers, switches, firewalls, SIEM, load balancers, WAF, VPN, IPS, NAC & Endpoint solutions).2- Managed Devices (Cisco ASA FW – Paloalto FW – Sophos FW - F5 LTM/ASM - FTD IPS -Cisco Sw/Rtr- Juniper Switches - ACS– Cisco Wirless controller - Huawei Wirless controller – Cisco Call Manager – Symantic Antivirus) 3- Implementing Network and security complex solutions, multivendor… Show more 1- Conducting operations tasks for various network and Security devices in a multivendor environment (e.g., routers, switches, firewalls, SIEM, load balancers, WAF, VPN, IPS, NAC & Endpoint solutions).2- Managed Devices (Cisco ASA FW – Paloalto FW – Sophos FW - F5 LTM/ASM - FTD IPS -Cisco Sw/Rtr- Juniper Switches - ACS– Cisco Wirless controller - Huawei Wirless controller – Cisco Call Manager – Symantic Antivirus) 3- Implementing Network and security complex solutions, multivendor environment. 4- Responsible for the Integration between network and security devices in a multivendor environment. 5- Responsible for the Implementation and troubleshooting Voice over IP, and Cisco Collaboration solution, and future planning. 6- Monitoring network performance and ensure system availability and reliability, and prepare future planning. 7- Act as Level-2/3 support and troubleshooting to resolve issues. 8- Configuration control and security policies monitoring to ensure infrastructure, network and security reliable and smooth operation 9- Assess security tools, policies, and procedures to be complied with corporate standards. 10- Responsible vendor management, and other IT personnel for problem resolution. Show less

• Install, support and maintain hardware and software infrastructure according to best practices, including routers, switches, Wi-Fi controllers, and firewalls.• Perform network security design and integration• Diagnose problems and solve issues, often under time constraints• Provide network and host-based security, incident response, firewall and VPN management and administration.• Monitor network usage, anticipate problems and suggest solutions• Manage projects and… Show more • Install, support and maintain hardware and software infrastructure according to best practices, including routers, switches, Wi-Fi controllers, and firewalls.• Perform network security design and integration• Diagnose problems and solve issues, often under time constraints• Provide network and host-based security, incident response, firewall and VPN management and administration.• Monitor network usage, anticipate problems and suggest solutions• Manage projects and maintenance tasks in JIRA (ticketing system)• Work closely with colleagues to meet team goals and improve processes and practices.• Support All Masary external customers Connection (Site-to-Site VPN) and ensure that they can access all services inside Masary.• Support all Masary internal users (connectivity - UTM filtering– Internal FW rules to access all services in different zones – Internet connection)• Monitor all external Connections (Internet – LL) and calculate consumed BW• Managed Devices (Cisco ASA FW – FortiGate FW – Cisco Switches– F5-BIGIP) Show less

• Install, support and maintain hardware and software infrastructure according to best practices, including routers, switches, Wi-Fi controllers, and firewalls.• Perform network security design and integration• Diagnose problems and solve issues, often under time constraints• Provide network and host based security, incident response, firewall and VPN management and administration.• Monitor network usage, anticipate problems and suggest solutions• Manage projects and… Show more • Install, support and maintain hardware and software infrastructure according to best practices, including routers, switches, Wi-Fi controllers, and firewalls.• Perform network security design and integration• Diagnose problems and solve issues, often under time constraints• Provide network and host based security, incident response, firewall and VPN management and administration.• Monitor network usage, anticipate problems and suggest solutions• Manage projects and maintenance tasks in JIRA (ticketing system)• Work closely with colleagues to meet team goals and improve processes and practices.• Support All EMP external customers Connection (Site-to-Site VPN) and ensure that they can access all services inside EMP.• Support all EMP internal users ( connectivity – IP-phones- UTM filtering – Internal FW rules to access all services in different zones – Internet connection)• Monitor all external Connections ( Internet – LL ) and calculateconsumed BW• Generate all IP-Phones call reports from call accounting• Managed Devices (Cisco ASA FW – FortiGate FW – HP Core Switches– Aruba Switches – Aruba Controller – Aruba Wireless Access Points –Cisco Call Manager – Cisco Unity Connection – Cisco Call Centre –Cisco Routers ) Show less

Working over 24/7 shift bases to perform the following duties:** EMP infrastructure:- Provide 1st line support on monitoring and maintaining physical environment including Data center, fire alarm, air conditioners and UPS.- Monitoring Network devices, Leased lines, System and Database alerts.- Report daily activities and events on the monitored systems.- Handle problems with 3rd parties and open tickets with ISPs.- Follow diagrams and action plans to detect/resolve… Show more Working over 24/7 shift bases to perform the following duties:** EMP infrastructure:- Provide 1st line support on monitoring and maintaining physical environment including Data center, fire alarm, air conditioners and UPS.- Monitoring Network devices, Leased lines, System and Database alerts.- Report daily activities and events on the monitored systems.- Handle problems with 3rd parties and open tickets with ISPs.- Follow diagrams and action plans to detect/resolve problems.- Adhere to company policies, procedures, and standards (PCI DSS - Payment Card Industury Data Security Standard).- Escalate complex problems to 2nd line support teams and apply their advised corrective actions during their non-working hours.** EMP End users:- Installing and configuring computer systems within agreed policies/procedures, diagnose hardware/software, Operating system, applications and network faults.- Deploy operating system updates and security.- Resolve and correct problems, incidents and providing resolution either over the phone, face to face, or via remote support in a timely and efficient manner or escalating if necessary to the appropriate team then following up incidents and closing request after make sure satisfying the affected staff.** EMP Clients:- Monitoring and maintaining network connections between EMP and all clients.- Provide 1st line support to users by responding to inquiries related to application problems, Logging incidents, providing resolution- Provide clients with updates, status reports, and information via Ticketing system, E-Mail, or phone.- Generate daily reports for open cases on our Ticketing System. Show less

As a member of Vodafone Egypt my responsibilities and duties are to provide technical support for the ADSL Customers,3G and data traffic customers.-act as the 1st line support -define the problem and proceed in the solution- monitor the ADSL line from the POP and determine it`s parameters to test the line quality-check the stability of the ADSL service-if the problem still not solved, escalate to the 2d line team to check the line from the POP**Handling 3G… Show more As a member of Vodafone Egypt my responsibilities and duties are to provide technical support for the ADSL Customers,3G and data traffic customers.-act as the 1st line support -define the problem and proceed in the solution- monitor the ADSL line from the POP and determine it`s parameters to test the line quality-check the stability of the ADSL service-if the problem still not solved, escalate to the 2d line team to check the line from the POP**Handling 3G problems:--check the coverage in the area that customer suffer from bad or no service.-check the customer hardware " USB- smart phone OR 3G router-check the connection and the settings in customer side-if the problem not solved ,escalate to the network team- handling Blackberry problems Show less