Ahmed Elruby, Mba Email & Phone Number

Cairo Governorate, Egypt

• Setting and monitoring sales objectives.• Providing sales strategies, feedback, and marketing plans.• Contributing to meeting sales targets.• Keeping up-to-date with industry developments.• Answering customer queries.• Mediating disputes with customers.• Building and maintaining profitable relationships with key customers.• Overseeing the relationship with customers handled by the team and provide full support to brokers. • Resolving customer complaints quickly and efficiently.• Keeping customers updated on the latest products in order to increase sales.• Meeting with managers in the organization to plan strategically.• Expanding the customer base by upselling and cross-selling.• Understanding key customer individual needs and addressing these.• Conducting business reviews using CRM programs.• Knowing your competition and strategizing accordingly.

Egypt

• Build and strengthen new/ existing communication channels with Insurance companies through signing TPA agreement.• Represent MedNet in all introductory meetings & provide complete explanation to MedNet services and capabilities.• Analyze clients’ requirements and address any issues/ inquiries to reach a satisfactory solution.• Participate in Munich RE products designing for Egyptian market.• Explore new business opportunities in the Egyptian market and help in achieving MedNet growth targets.• Enhance business relationships with brokers.• Lead and mentor the business development team to ensure accomplishment of annual targets.• Support the accounts management team in various business-related issues to ensure renewal of MedNet’s clients.

Egypt

• Supported in getting medical quotations from different PICs based on their pricing appetite.• Supported Insurance companies and intermediaries on client servicing activities.• Collected all data related to MedNet competitors in the market.• Conducted business review meetings with existing clients through the year to ensure renewals.

Cairo, Egypt

• Developed a strong and effective network of medical providers in a cost efficiently manner ensuring optimum protection Munich RE’s business interests.• Evaluated providers performance against benchmarks/ established performance standards and ensured timely development of performance reports.• Participated in implementing quality assurance programs and fraud and abuse management processes.• Prices building on MN+.• Coding and service mapping with current procedure terminology codes “CPT”.• Lead online system implementation at different providers facilities.

Cairo,Egypt

• Generated monthly statistical reports to facilitate benchmarking and performance management of network operations.• Set the company operational procedures to be applied by the providers after coordination with concerned depts. to ensure the capability of applying the procedures.• Analysis of provider addition requests.• Handle providers’ problems that affect providing the service to our card holders including payment cycle, deductions applied, and requests of prices increase.

Master Of Business Administration - Mba

Medicine