Experienced Operations Manager with a demonstrated history of working in the diversified industries. Skilled in Analytical Skills, Management, Human Resources, Telecommunications, and Time Management. Strong operations professional with a Bachelor of Computer and Information Sciences focused in Computer Systems Networking and Telecommunications from Ain Shams University.
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Talent OperationsSquadioCairo, Cairo Governorate, Eg -
Talent OperationsSquadio Jun 2022 - PresentAlexandria, Egypt -
Cs & Operations ManagerAgarly Jun 2017 - Dec 2020Cairo Governorate, Egypt- Manages Sales & Customer Support Team- Manages day to day operations (Booking, Listing, Inquiries & Disputes)- Liaison between top management and company employees- Monthly Operations Reports - Preparation for all operations documents (SOP, Knowledge Base, etc..)- Managing Social Media team (Instagram & Facebook)- Managing Facebook Groups Activities - Closing sales deals with potential hosts & companies- Update & Edit all related platform information (Recurrent Task)- Evaluate & Assess the CS & sales team- Assist in HR & Recruitment activities - Draft e-mail templates & Scenarios for all product scenarios - Draft SMS templates to interact with our clients - Manage & Create E-mail Marketing Campaigns through our channels -
Team Lead RecruitmentGulf Data International May 2016 - May 2017Cairo Governorate, Egypt -
Human Resources RecruiterTeleperformance Egypt Jul 2015 - Mar 2016Cairo Governorate, Egypt• Hiring for various English projects in the customer service field. • Maintains the records updated by updating the HR database • Notifies applicants of selection outcome. • Provide accurate, valid and complete information by using the right methods. • Build a sustainable relationship of trust through open and interactive communication. -
Sales Development RepresentativeCisco Nov 2014 - Jun 2015Egypt -
Hr Admin & Od AssistantEcg Jan 2014 - Nov 2014Nasr CityResponsible for issuing experience certificates for employees.Responsible for updating employees information on the system.Assist in structuring and re-structuring the Organization Chart.Assist in Performance Appraisal.Renew employees contracts on the system.Complete and issue the transfer orders internally & externally. -
Application ConsultantBi-Technologies Jul 2013 - Dec 2013Installing and implementing a software on the Customer Side Gathering information about the business cycle Analysis and DocumentationSupport and Maintenance -
Sales ExecutiveBi-Technologies Jan 2013 - Jul 2013Sell the Software the company is producing
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Customer Service RepresentativeTeleperformance Mar 2012 - Dec 2012Handling Customers issue at Wind account ( Telecommunication )
Ahmed Emam Skills
Ahmed Emam Education Details
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Computer Systems Networking And Telecommunications -
Sheratoon Heliopolis Language School96.8
Frequently Asked Questions about Ahmed Emam
What company does Ahmed Emam work for?
Ahmed Emam works for Squadio
What is Ahmed Emam's role at the current company?
Ahmed Emam's current role is Talent operations.
What schools did Ahmed Emam attend?
Ahmed Emam attended Ain Shams University, Sheratoon Heliopolis Language School.
What skills is Ahmed Emam known for?
Ahmed Emam has skills like Time Management, Analysis, Outstanding Communication And Organizing Skills, Fast Learner, Management, Effective Team Leader, Telecommunications, Proficient Internet User And Internet Research Skills, Very Good Communication And Soft Skills, Human Resources, Effective Team Member.
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Ahmed Emam
Cairo, Egypt -
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Ahmed Emam
Cairo -
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