Odoo Audit and Implementation: - Conduct comprehensive audits of the existing Odoo system to identify areas for improvement. - Implement and customize Odoo modules to meet organizational needs. - Train staff in the effective use of Odoo. Network and Security and Management: - Design, implement, and maintain network infrastructure. - Ensure network security through the development and implementation of robust security protocols. - Creating rational strategies for… Show more Odoo Audit and Implementation: - Conduct comprehensive audits of the existing Odoo system to identify areas for improvement. - Implement and customize Odoo modules to meet organizational needs. - Train staff in the effective use of Odoo. Network and Security and Management: - Design, implement, and maintain network infrastructure. - Ensure network security through the development and implementation of robust security protocols. - Creating rational strategies for upgrading the company’s network software whenever a new update is available - Ensure the security of data, network access, and backup systems - Act in alignment with user needs and system functionality to contribute to organizational policy - Identify problematic areas and implement strategic solutions in time - Preserve assets, information security, and control structures Backup Systems: - Develop and manage backup strategies to ensure data integrity and availability. - Regularly test backup systems and procedures to ensure effective data recovery. - Establish a security policy to protect company information and resources Website Hosting and Backup: - Manage website hosting, ensuring high availability and performance. - Implement regular backup procedures for website data. Office 365 Administration: - Administer Office 365 applications and services. - Provide user support for Office 365 tools and ensure proper licensing and compliance. AI Platform Coordination: - Collaborate with Innovate to integrate AI platforms. - Follow up on AI projects and ensure alignment with company objectives. Daily User Support: - Provide technical support to users daily. - Troubleshoot and resolve hardware, software, and network issues. Show less

o Role: IT Manager. Jan 2021 – Jan 2024o Responsibilities:- Manage the company IT Team.- Review Reports reported to me by the team.- Report to the Accounts Managers about their status and needs and plans- Report to the Company CEOs about the team and accounts.- Responsible for new projects and accounts that the company makes contracts with.- Responsible for Business Development dealing with new clients and the requirement analysis and the Project… Show more o Role: IT Manager. Jan 2021 – Jan 2024o Responsibilities:- Manage the company IT Team.- Review Reports reported to me by the team.- Report to the Accounts Managers about their status and needs and plans- Report to the Company CEOs about the team and accounts.- Responsible for new projects and accounts that the company makes contracts with.- Responsible for Business Development dealing with new clients and the requirement analysis and the Project Planning.- Responsible for ensuring that the plan for each client is done or processing according to the plan.- Build IT Infrastructure for new clients who need it.o Role: IT Supervisor. Jan 2020 – Dec 2020o Responsibilities:- Responsible for the Company IT Team who are in the accounts the company provide support for.- Manage accounts and provide high Level support after reviewing my team’s work.- Audit the team and provide them with help and technical expertise to solve users’ issues.- Review reports reported to me from each team member and reports reported to me about each team from our clients and how they rate our members’ performance.o Role: IT Specialist. Jan 2019 – Dec 2019o Responsibilities (2-Accounts Includes about 130 Users):- Servers Upgrade, Maintenance includes Windows Server, VOIP 3CX, Backup, Firewall.- Responsible for and recommend technical procurement.- Reports about Servers status and technical Issues that faces accounts the company aid and how to solve them.- Providing Technical support for users either remote or on visit.- Built a Call Center with Issable for Powerline Account.- Maintain and Manage Wireless devices and Cameras. Show less

o Role: IT Specialist. Apr 2018 – Dec 2018o Responsibilities:- Manage and Maintain Windows Servers, Firewall, QNAP Backup.- Manage Area Cameras and their NVR.- Manage Local Analog Central (i.e. Panasonic local central).- Plan for servers upgrading, PCs upgrading on a long term that fits the company needs.- Responsible for and recommend technical procurement.o Role: Help Desk. Jan 2018 – Mar 2018o Responsibilities:- Respond to enquiries from staff to help… Show more o Role: IT Specialist. Apr 2018 – Dec 2018o Responsibilities:- Manage and Maintain Windows Servers, Firewall, QNAP Backup.- Manage Area Cameras and their NVR.- Manage Local Analog Central (i.e. Panasonic local central).- Plan for servers upgrading, PCs upgrading on a long term that fits the company needs.- Responsible for and recommend technical procurement.o Role: Help Desk. Jan 2018 – Mar 2018o Responsibilities:- Respond to enquiries from staff to help them resolve any hardware or software problems.- Maintain a log of any software or hardware problems detected.- Support users in the use of computer equipment by providing any necessary training and advice.- Maintain Windows Server, Group Policy, Anti-Virus, Office 365, Join Domain for all users and PCs- Maintain suppliers and other subcontractors who provide and aid in resolving technical problems.- Arrange for external technical support where problems cannot be resolved in- house.- Recommend suitable software and hardware systems which might improve performance. Show less