Providing technical support to Sales and Manufacturing for standard and engineered Valve products, manufacturing and safety procedures, and certification standards. Designing special products to meet customer specifications, perform stress calculations and finite element analysis, and ensure the technical accuracy of procedures, drawings, installation instructions, product descriptions, attributes, and structures.

● Trained design engineers and technical support engineers on multiple internship projects.● Managed the development and implementation of engineering design operations to meet client needs.● Monitored the progress of projects and determined timeline for completion using Microsoft Project.● Evaluated and approved required changes that substantially improved the scope and schedule of projects.● Prepared annual budget, scheduled expenditures, and initiated corrective actions reducing losses by 15% .● Developed project objectives involving all stakeholders and ensured technical feasibility.● Created bill of materials (BOM), presented cost estimate, and maintained project documentation.

● Designed and Tested Pressure/Vacuum, and Emergency Relief valves for equipment protection.● Executed engineering activities (e.g. repairs, installation, and calibration) to meet project requirements. ● Performed data analysis using 4-Parameter Logistics (4PL) curve fit method with MS Excel and MATLAB.● Solved Design issues using software tools (e.g. SolidWorks, AutoCAD, Creo, and Autodesk Inventor).● Validated product performance through laboratory testing and engineering analysis using Minitab software.● Performed laboratory testing based on Heat Transfer rate following company guidelines. ● Ensured maintenance of equipment and involved in production operations and troubleshooting.

● Created P&IDs, evaluated equipment performance, and performed laboratory tests. ● Applied software tools including Minitab Data analysis and SolidWorks 3D CAD. ● Determined tank dimensions and nozzle size and contacted vendors for equipment delivery.● Started production operations after equipment maintenance and contributed to process optimization. ● Successfully reduced equipment delivery time and saved $20,160 annual labor cost.

● Displayed strong mentorship and employee relationship skills to influence junior employees.● Conducted recruitment and training for new hires and coached customer service representatives.● Reviewed sales and maintenance reports to establish baseline customer service satisfaction levels.● Prepared and planned for upcoming events having direct impact on the customer dealing areas.● Ensured customer satisfaction by answering technical questions and handling tough scenarios.● Identified and implemented strategies to improve quality of services, regulations, and asset management.● Promoted a positive and accident-free work environment ensuring safety of all customers and associates.

● Conducted experiments under defined conditions to verify various types of hypotheses using refined scientific methods.● Maintained equipment and assisted in ordering laboratory supplies.● Recorded data and results in specified forms with accuracy and responsibility.● Organized and stored all chemical substances and fluids following safety instructions. ● Ensured that all safety guidelines are followed strictly and maintained a clean laboratory environment.